Relationship / Account Manager
5 months ago
Mint Stay is a Dubai-based tech enabled hospitality firm and leading flexible stay rentals provider in the luxury hospitality sector, bringing an innovative approach to luxury accommodation experiences. Mint Stay picks luxury properties in the best locations in Dubai and supports them with extensive services to ensure that its Guests have the best possible experience with every stay.
Mint Stay leverage platforms like Airbnb to generate higher returns for its Property Owners. Mint Stay is one of the best funded operators in the UAE and is licensed by the Department of Economy and Tourism in Dubai (DET) to fully manage properties. Mint Stay currently manages more than 135 properties in Dubai and Abu Dhabi, in prime areas including Palm Jumeirah, Downtown, Business Bay, Dubai Marina, JBR, Bluewater, Emaar Beach Front, Madinat Jumeirah Living, City Walk, La Me and Reem Island
**Position**:Relationship / Account Manager**
The **Relationship /Account Manager **is responsible for creating and maintaining positive relationships with homeowners and all departments within the company. This individual must be conscientious and enthusiastic, with a passion for hospitality. As the Relationship Manager, you will act as a liaison between homeowners and all departments, ensuring clear communication and expectations are met.
Your areas of accountability and oversight will be:
- Pitching and finalizing management agreements with homeowners for high-end apartments and villas
- Assisting in the onboarding process of new properties
- Bridging communication between our various departments and property owners.
By joining our team, you’ll discover that our company is dedicated to providing employees with a great working environment and many growth opportunities. We believe that happy employees lead to satisfied guests, which is why we work hard to create a positive work culture.
**Key Responsibilities**:
- Ensure homeowners understand our offerings. As stewards of homeowners' assets, emphasize the ease, security, and financial advantages of partnering with Mint Stay.
- Assist with assigned properties' holiday homes licensing approvals and onboarding process.
- Work closely with Revenue Management, Reservations, Property Service and Finance departments to communicate owners’ expectations and comments, questions or concerns, and any issues that may arise.
- Provide specialized support to homeowners by maintaining an open line of communication and timely responses to owner concerns and complaints.
- Act as the liaison between homeowners and property service team for regular maintenance, repairs, or upgrades to a rental home.
- Complete annual property assessment for assigned properties and make improvement recommendations.
- Conduct a routine audit of rental website listing and unit details in property management software to ensure all home information is accurate and up to date.
- Perform quarterly rental performance and property condition reviews with homeowners using monthly owner statements to ensure expectations for rental income are met.
- Work closely with the Rate Manager to ensure the owner understands the pricing.
- Review monthly owner statements before publishing and respond to any questions related to billing and rental income.
- Communicate with owners to ensure their account is current and outstanding invoices are paid.
- Coordinate pre-owner arrival inspections to ensure the property has been properly cleaned and well-maintained.
- Retain homeowners by developing and implementing strategies to enhance client satisfaction and loyalty, ultimately driving retention rates.
**Desired Profile**:
- Minimum of 3 years' experience in Dubai in business development, customer service or account management
- Familiarity with UAE real estate is a plus
- Proven ability to handle multiple tasks simultaneously with exceptional organization and a proactive approach.
- Motivated by goals and skilled at achieving ambitious growth targets.
- Strategic thinker with a meticulous approach to prioritization and attention to detail
- Adept at independently initiating and completing projects.
- Proficient in engaging with senior management, external clients, and vendors.
- Warm and empathetic, with confidence in effectively conveying Mint Stay’s value proposition to homeowners.
- Demonstrate sound judgement, resilience under pressure, and adaptability to industry challenges.
- Possess strong negotiation skills, commercial acumen, and analytical portfolio management expertise.
- Excellent interpersonal and communication skills conducive to cross-functional collaboration
- Strong diplomatic disposition and professionalism
- Ability to build rapport and build professional relationships.
- Flexible and adaptable to changing objectives in a dynamic environment.
- Position based in Dubai with some travel for homeowners’ meetings and properties visits
- A UAE driving license is a plus.
Application Question(s):
- Are you comfortable
-
Account/relationship Management Analyst
5 months ago
Dubai, United Arab Emirates Pearson Full time**ABOUT US** At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We...
-
Relationship Manager
6 months ago
Dubai, United Arab Emirates Versatile Phoenix HR Consultant LLC Full timeAchieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel within customer companies. -...
-
Relationship Manager
6 months ago
Dubai, United Arab Emirates The Expert House Full timeUrgently required Relationship Manager based in Dubai Company-The Expert House Location-Dubai Salary-8K-10K AED Nationality-Any Experience-Min 2 years of Real Estate sales experience is Preferred Qualification - Bachelors Languages-Romanian, Russian, Chinese, Italian, French, Spanish. Key responsibilities Achieve allocated sales targets through...
-
Relationship Manager
6 months ago
Dubai, United Arab Emirates Global Career Heights (GCH) Full timeGCH HR consultancy is hiring for below position. **Position: Relationship Manager** **Client: Property Developer** **Location: Dubai** **Salary:8-10K+Commission** **Responsibilities of RM**: - SALES TARGET - Achieve allocated sales targets through collaboration with the sales team or agents. - PROSPECTING TARGET - Meet daily prospecting targets by...
-
Relationship Manager
5 months ago
Dubai, United Arab Emirates CPT Markets Full timeJob Title: B2C Account Manager (Forex Experience, Hindi & English Proficiency Required) Location: Dubai, United Arab Emirates About CPT Markets: CPT Markets is a leading financial services company specializing in Forex trading and investment solutions. With a commitment to excellence and innovation, we are seeking a dedicated B2C Account Manager to join...
-
Relationship Manager
3 months ago
Dubai, United Arab Emirates Saeed Tarrad Real Estate Development Full timeAt *Saeed Tarrad Real Estate & Development*, we are more than just a real estate company. Based in the vibrant city of Dubai, we offer a unique platform for networking, quick learning, and growth. Our goal is to be recognised as one of the most distinctive real estate companies in the UAE, and we are looking for passionate professionals to help us reach that...
-
Relationship Manager
6 months ago
Dubai, United Arab Emirates Quest Search and Selection Full timeRef: 110882_1689143 | Negotiable | Location:Dubai, United Arab Emirates | Added:12/07/23 As a Relationship Manager you are Responsible for proactively market and promote completed and off-plan properties to existing clients and potential investors globally. **Responsibilities**: - Achieve allocated sales targets amd KPI’s through direct effort or via...
-
Relationship Manager
6 months ago
Dubai, United Arab Emirates Intellect management group Full timeAs a Relationship Manager, you will serve as a crucial link between our organization and our clients. Your primary responsibility will be to foster and maintain strong, long-lasting relationships with clients to ensure their satisfaction and loyalty. You will act as a trusted advisor, understanding their needs and offering tailored solutions to meet their...
-
Relationship Manager
2 weeks ago
Dubai, United Arab Emirates SRG WEALTH WAVE Full timeJOB ROLE : Relationship Manager PROCESS : Outbound / Inside sales EXPERIENCE : 0-2Years LOCATION : Dubai General shift 9-6 BENIFITS : Fixed base salary, Instant cash reward and incentives **Salary**: - 2,500 AED onwards WORKING DAYS : Monday-Saturday ( Sunday fixed off) WORK HOURS : 9:00AM - 6:00PM PREFFERED LANGUAGES : English & Hindi...
-
Relationship Manager
3 months ago
Dubai, United Arab Emirates ABL SAT TECHNOLOGIES LLC Full time**JOB DESCRIPTION** - Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention. - Identify opportunities for upselling and cross-selling to maximize account growth. - Serve as the main point of contact for key accounts, addressing any issues or concerns in a timely manner. - Collaborate with internal teams to...
-
Relationship Manager
5 months ago
Dubai, United Arab Emirates Deutsche Bank Full timeJob DescriptionThe Lead Salesperson is responsible for meeting agreed sales and revenue targets. The Lead Salesperson will use detailed client / product knowledge, market knowledge and client relationships to generate sales opportunities and work to meet client satisfaction expectations. The Lead Salesperson will acquire and maintain deep knowledge about the...
-
Client Relationship Manager
5 months ago
Dubai, United Arab Emirates CharterHouse Full time**Job description**: Charterhouse is working with a leading multinational organisation which is looking to hire a Client Relationship Manager to join their team based in Dubai. This role will be largely focussed on establishing and maintaining positive working relationships with the organisations’ B2B accounts which includes sponsors and VIP...
-
Relationship Manager
5 months ago
Dubai, United Arab Emirates SMARTFX Full timeJob Title: Relationship Officer Location: Business Bay, Dubai Company: SmartFX About SmartFX: SmartFX is a leading financial services firm specializing in providing cutting-edge forex trading solutions. We are committed to delivering exceptional value and service to our clients, helping them achieve their financial goals through innovative and reliable...
-
Relationship Manager
2 months ago
Dubai, United Arab Emirates LEOS Developments Full time**Duties & Responsibilities** - Acquisition of new clients - Lead conversion from numerous marketing channels - Creating a short - and long-term sales plan with the intention of achieving the given objectives - Consistently meet revenue goals in accordance with team/organizational goals - Actively looking for possibilities to upsell and cross-sell to...
-
Account Relationship Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeCredit Card Sales Role OverviewPrecision Hire Solution is seeking a skilled and experienced Credit Card Sales Representative to join our team. As a Relationship Officer, you will be responsible for managing business relationships with clients and providing personalized financial solutions.Key Responsibilities:Develop and maintain strong business...
-
Relationship Manager
5 months ago
Dubai, United Arab Emirates DGM Investment LLC Full time**Role Summary**: l Relationship managers are an important link between clients, partners, ensuring their needs are met. To help drive sales and attract new clients, they work closely with various departments, including marketing, customer service, and sales. l Relationship management preserves client or customer relationships, improving brand reputation...
-
Client Relationship Manager
3 months ago
Dubai, United Arab Emirates Legend Creative Technology Full time**About Us**: HyperBC stands as a market leader in digital asset custody and payment solutions. Catering to businesses seeking a secure and efficient transition to Web3 transformation, ensuring the security of assets. In line with the mission of fostering financial freedom, we provide asset owners with a complete range of services, encompassing asset...
-
Relationship Manager
6 months ago
Dubai, United Arab Emirates Emirates NBD Full time**COMPANY INTRODUCTION** Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...
-
Relationship Manager
6 months ago
Dubai, United Arab Emirates Franchisor Company Dubai Full timeAre you a dynamic and results-driven individual with a proven track record in franchise management and customer relations? We are seeking an enthusiastic Franchise Account Manager to join our team and oversee our network of franchises. If you possess exceptional communication skills, a passion for business growth, and the ability to build strong...
-
Client Relationship Manager
3 months ago
Dubai, United Arab Emirates 800 Business L.L.C. Full timeJob Title: Client Relationship Manager Location: Dubai, UAE Employment Type: Full-Time **Salary**: Competitive, based on experience About Us: At 800 Business, we are dedicated to delivering exceptional and innovative accounting and business formation services to our clients. We are currently seeking a motivated and experienced Client Relationship Manager...