Global Operations Manager

5 days ago


Dubai, United Arab Emirates Prepay Nation Full time

**Location**: Dubai

**Role**: Manager
- Global Operations

**About Prepay Nation**:
Prepay Nation operates a value transfer and prepaid top-up marketplace through its technology hub and global network of mobile operators, digital and retail merchants and distribution partners, making worldwide mobile and e-commerce transactions accessible and seamless, and leveling the playing field for unbanked and underbanked communities to participate in the digital lifestyle. Our network enables diasporas all over the world to recharge the prepaid mobile phone of their friends and family, for over 600 mobile operators in 125 countries. With diverse distribution channels spanning over 275,000 locations in the US, Canada, Europe and Middle East, Prepay Nation provides a valuable service to expatriates who support their loved ones back home, in a fast, secure and cost-effective manner. Prepay Nation’s unique Marketplace business model, multi-currency processing platform, and global connected Hub with mobile operators, digital service providers and Brands offers real-time top-ups, value transfers and gift cards to prepaid mobile subscribers and other consumers, while helping to generate significant traffic and revenue for digital and retailers, merchants and distribution partners.

What You’ll Do

The Global Operations Manager will serve as the day-to-day support for all business outside of the Americas. In this role, the manager will design, deliver and build a world class support process and implement positive and proactive changes both internally and externally. Some of the key responsibilities include:
Understand every aspect of the Prepay Nation product and how they work.
Understand Prepay Nation customers, their current needs, and their future needs.
Share responsibility for customer support.
Work closely with internal and partner to ensure they’re getting the most out of Prepay Nation.
Document processes internally and externally
Define and analyze metrics that inform the success of products.
Quickly and accurately triage urgent needs from customers and partners.
Conceptualize, manage, and prioritize multiple projects for stakeholders
Be the middle ware for all internal and external development, programs, marketing, sales etc.
Work with Director of Operations and the Americas Operations Manager to create, scale and document best practices amongst geographies

About You

Experience building and scaling operations from the ground up
Experience working in an operations role with multinational companies
Experience with technical, marketing and training tools.
You’ve spent time at a technology company
You are a team player
You speak multiple languages ( Spanish preferred)
You have a BA in science, management or marketing
You have at least 5 years of work experience
Prefer a PMP or PMO certification as part of your toolkit
Six sigma expertise a plus.



  • Dubai, Dubai, United Arab Emirates Combine Global Recruitment Full time

    Job Title: Global Supply Chain Operations ManagerWe are seeking a highly skilled Global Supply Chain Operations Manager to join our team at Combine Global Recruitment. This is an exciting opportunity for a professional to drive operational efficiency, cost-effectiveness, and customer satisfaction through optimized procurement, logistics, and inventory...

  • Operation Manager

    4 months ago


    Dubai, United Arab Emirates Dyarco For Operations Services Full time

    Ensure all operations are carried out in an appropriate, cost-effective manner - Improve operational management systems, processes, and best practices - Plan inventory and oversee materials and equipment efficiency - Handle client calls and inquiries effectively. - Formulate strategic and operational objectives for the organization. - Perform quality...


  • Dubai, United Arab Emirates Catenon Full time

    **FUNCTIONS**: **Responsibilities**: Manage and direct best practise procedures & processes in a cost effective manner Plan, organise and direct assessments, reviews, knowledge sharing, training and other activities to support implementation of best practise across the organisation Support global implementation of best practise and actively participate in...


  • Dubai, United Arab Emirates ThinkMarkets Full time

    We are seeking a Global Head of Operations to join our rapidly growing global workforce in Dubai. In this newly created role, the Global Head of Operations will be the driving force for all operational and process matters across the Group. This includes leading our commitment to delivering industry-leading 360 support, quality trade execution, platform...

  • Operations Manager

    7 months ago


    Dubai, United Arab Emirates Spectra Global Full time

    He shall also perform the tasks related to financial procedures, accounting restrictions and daily settlements of the licensed body's clients. **Requirements**: Must have successfully passed the Securities and Commodities Authority (SCA) exams in: - UAE Financial Rules and Regulations - Global Securities Operations Must have 5 years of experience. **Job...


  • Dubai, United Arab Emirates Operations OO Full time

    **WHO WE ARE** - We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

  • Operation Coordinator

    4 months ago


    Dubai, United Arab Emirates ODS GLOBAL Full time

    **Company Description** Established in 2004, ODS Global is part of a group of companies within the construction sector, delivering quality solutions in Emergency Lighting Systems, Fire Detection and Alarm Systems, PAVA Systems, Building Management Systems, Access Control, and CCTV Solutions in the Middle East. The company focuses on providing technically...


  • Dubai, Dubai, United Arab Emirates Combine Global Recruitment Full time

    Company Overview:We are a global recruitment company seeking a highly skilled Global Supply Chain Coordinator to join our team. The ideal candidate will play a critical role in managing and coordinating all aspects of the supply chain, ensuring a seamless flow of goods, materials, and information.This position is key to driving operational efficiency,...


  • Dubai, United Arab Emirates Gas Power Lean & Business Operations Full time

    **Job Description Summary**: Leads operationalization of the HDNU Lean & Business Operations Strategy, through prioritization and execution of Lean Initiatives and a One-Team approach that leads to business systemic transformation and evolution. Works closely with a highly cross functional team to identify inefficiencies and foster a continuous improvement...


  • Dubai, United Arab Emirates [Global Base Metal Trading] Sorin Corporation_Dubai office Full time

    **[Office Location]** Room No. 1404, 14th Floor Jumeira Business Center 5, Jumeira Lake Towers, Dubai, UAE **[ Job Responsibilities]** - **Coordinate with Sales team for operational assistance.**: - **Preparation of Invoices and warehouse release documents.**: - Recording the discussions with customers in Customer log. - Issuance of all Spot contracts...


  • Dubai, United Arab Emirates SRGEurope Full time

    Dubai **Salary**: Competitive Salary + Benefits **Sector**: Business Support **Type**: Permanent **Start Date**: ASAP **Contact**: Angelique Pearson **Global Head of House Operations | Private Household (HNWI) | Dubai & Israel | £6 figure salary | Based Gibraltar with travel to Dubai in the main** *** **Global Head of House Operations **required for...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: The Global Operations Manager will drive the vision for consistency in operations and customer support standards as well as balance customer support strategy, be a champion for people and performance management, enabling excellence in customer support delivery, upholding a consumer-centric focus and mind-set of surpassing departmental...


  • Dubai, United Arab Emirates Coretrax Global Ltd Full time

    Coretrax is growing fast and now is a great time to get involved in driving and delivering our continuing growth strategy. We’re looking for an Operations Manager with overall responsibility for all operational direction and approach within the Eastern Hemisphere, including strategy, service quality, performance and KPI management. The role will be...


  • Dubai, Dubai, United Arab Emirates SamTech Group Full time

    Job Summary:">We are seeking an experienced Global Fleet Operations Manager to join our team at SamTech Group. This is a dynamic role that requires strong leadership and technical skills, with a focus on delivering exceptional results in a fast-paced environment.About the Role:">">Technical Support:">">Liaise with clients to ensure seamless technical support...

  • Global Operations Lead

    7 months ago


    Dubai, United Arab Emirates Meeting Point Emirates Meeting Point Oman Full time

    **Job Purpose Overview** This position is responsible for the Meeting Point Service Delivery, In-Destination Sales and all Guest-facing activities. The scope of the role is Reservations & bookings, Operations planning, Service delivery, In-destination sales, Quality control, Customer feedback and Emergency response. This role has dual responsibility: -...


  • Dubai, United Arab Emirates Johnson & Johnson Full time

    Johnson & Johnson MedTech is recruiting for a Global Digital Operations Lead to join our exciting team and be part of the digital transformation within MedTech! This position is located in Dubai, United Arab Emirates. or more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we...


  • Dubai, United Arab Emirates SLK Global Full time

    **SLK Group Operations Manager (Procurement Oil and Gas) Dubai, UAE.** **Location**: Dubai, UAE. **About Us**: SLK is a dynamic and innovative company, providing engineering procurement solutions on a global scale. We are one of the fastest-growing companies in the EPC sector and take pride in fostering a collaborative work environment encouraging...

  • Operations Executive

    4 months ago


    Dubai, United Arab Emirates Klystron Global Full time

    **Job Description: Operations Executive** **Location**: Dubai, UAE **Company**: Klystron Global **Position**: Operations Executive **About Us**: Klystron Global is a leading player in IT Solutions, dedicated to delivering innovative solutions and exceptional service. We are expanding our team and looking for an Operations Executive to support our Finance,...


  • Dubai, United Arab Emirates ThinkMarkets Full time

    **The Role**: ThinkMarkets is seeking an experienced and dynamic HR executive for the role of Head of HR. This is an exciting opportunity to join a fast paced, growing, global fintech company. **Responsibilities**: - Ownership of the talent life cycle including proactive and strategic workforce planning, talent acquisition, performance management,...


  • Dubai, United Arab Emirates NicheHR Global Full time

    **Job Information**: Industry - Retail Work Experience - 15+ Years City - Dubai State/Province - Dubayy (Dubai) Country - United Arab Emirates Zip/Postal Code - 337-1500 We are looking for a Global compensation and benefits Head for one of our clients based in Dubai,United Arab Emirates. **Designation** - Head of Global compensation &...