Male Customer Service Representative

4 months ago


Dubai, United Arab Emirates Nooora Beauty Concierge Full time

**Job description**

The person will possess the below qualities to qualify for the job.

1. Salon experience in handling appointments is a must.

2. Should be good with working on calendar and scheduling appointments

3. Generate Sales from the incoming clientele.

4. Build sustainable relationships and trust with customer accounts through open and interactive communication

5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution

6. Follow communication procedures, guidelines, and policies.

7. Take the extra mile to engage customers

Mandatory Requirements

1. Proven customer support experience or experience as a Client Service Representative

2. Track record of over-achieving quota Strong phone contact handling skills and active listening

3. Familiarity with CRM systems and practices

4. Customer orientation and ability to adapt/respond to different types of characters

5. Excellent communication and presentation skills

6. Ability to multi-task, prioritize, and manage time effectively

7.Knowledge of locations in Dubai, at least residency require 4-5 years in Dubai.

**Salary**: AED3,000.00 - AED3,500.00 per month

**Job Types**: Full-time, Permanent

**Salary**: AED3,000.00 - AED4,000.00 per month ( FOR 2 YEARS OR EXPERIENCE IN SALON )

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 2 years (required)
- Salon: 1 year (preferred)

**Salary**: AED3,000.00 - AED4,000.00 per month

Pay: AED4,000.00 - AED4,500.00 per month


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