Female - Receptionist

6 months ago


Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

We are looking for a dedicated and customer-focused Receptionist to join our medical center. The Junior Receptionist will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support. This role is ideal for someone who is organized, friendly, and eager to contribute to a positive patient experience.

**Responsibilities**:

- Greet patients and visitors in a professional and friendly manner.
- Answer phone calls, schedule appointments, and assist with patient inquiries.
- Check patients in and out, verifying insurance information and updating records.
- Maintain a tidy and welcoming reception area, ensuring cleanliness and organization.
- Coordinate with medical staff to ensure smooth patient flow and timely service delivery.
- Assist with administrative tasks such as filing, data entry, and document management.
- Follow established protocols for patient confidentiality and data protection.
- Handle patient concerns and complaints with empathy and professionalism.
- Collaborate with other receptionists and staff members to support overall clinic operations.
- Stay informed about clinic services, policies, and procedures to provide accurate information to patients.

Qualifications:

- High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
- Previous experience in a customer service or receptionist role is preferred.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organizational abilities and attention to detail.
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Positive attitude, willingness to learn, and a team player mentality.
- Knowledge of medical terminology and healthcare operations is an advantage.

Language**:

- **Arabic Language (required), English (required)**

**Experience**:

- receptionist: 1 year (preferred)

**Language**:

- Arabic (required)


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