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Spa Receptionist

5 months ago

UAE, United Arab Emirates Damac Properties Full time

**Functional Accountabilities Operations
- Drive business and loyalty through exemplary guest service including remembering and showing recognition to regular clients, updating client record with preference, and ensuring therapist are aware of all client preference prior to the guest arrival
- Ensure spa appointments, therapist breaks and rooms assignments are scheduled efficiently and in manner that allows us to maximize potential booking and where required contact guests suggest amending timings
- Ensure team members follow Pause Spa standard: grooming, client profile and history, consultation, journey, treatment.
- Monitor schedules and bookings for upcoming days
- Creation of monthly spa roster

**5. Qualifications and experience
**Experience and Technical Knowledge
- 1 Year previous experience in reception, sale or customer service field
- Excellent communication, organization and interpersonal skills
- Attention to detail, highly organized and focused

**Qualifications
- Proven certification and qualification to work as spa receptionist
- Good level of English both written and verbal
- Well versed in Microsoft Office (Word, Excel, Power Point)