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Arabic Cid Agent/data Entry

4 weeks ago


Ajman, United Arab Emirates Apt Resources Full time

**ARABIC CID AGENT/DATA ENTRY**:
**Job ID **:1680

**Location **:Ajman - United Arab Emirates

**Industry **:Hospitality / Tourism / Recreative

**Functional Area **:Front Office / Reception

AED 1,500.00 - 1,500.00

**Other Benefits **:Accommodation, transportation, medical insurance, flight tickets

**GCC Driving License **:No

**Description:
- RESPONSIBILITIES: - Ensuring all external and internal guest/colleague inquiries and concerns are answered promptly and professionally either by telephone or the radio system - Accurately processing and distributing all guest messages, guest wake-up calls and all incoming faxes - Ensuring guest’s requests are assigned to appropriate departments and followed up in a timely manner as determined for specific calls - Monitoring the fire computer and fire phone, as well as to inform the Security Department of all emergencies while following all appropriate emergency procedures - Booking daily excursions, golf tee times, dining reservations and all other guest activities as required - Enhancing guest service by participating in the ongoing evolution of Royal Service - Adhering to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles - All other duties assigned