Captain

6 months ago


Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time

**General Information**:

- Country/Region- United Arab Emirates- Province/City- Abu Dhabi- Location- Rosewood Abu Dhabi- Department- Food & Beverage - Services- Job Type- Full-time Permanent- OVERVIEW/BASIC FUNCTION:
- Responsible for the supervision of all aspects of the Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.- RESPONSIBILITIES:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Maintain complete knowledge of:

- a. All liquor brands, beers and non-alcoholic selections available in restaurant.- b. All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.- c. Daily menu specials.- d. Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code.- e. P.O.S. and manual system procedures.- f. All department policies/service procedures.- Check storage areas for proper supplies, organization and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.
- Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
- Requisition linens/skirting required for business and assign staff to transport such to the restaurant.
- Meet with the Chef to review daily specials and 86'd items; update board throughout shift. Ensure that staff is aware of such.
- Review sales for previous day; resolve discrepancies with Accounting. Track revenue against budget.
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
- Ensure that staff report to work as scheduled. Report to Manager any late or absent associates.
- Review the reservation book, pre-assign designated tables and follow up on all special requests.
- Ensure that specified amount of menus and wine lists are available and in good condition for each meal period. Ensure that daily specials are inserted into each menu.
- Check the pick-up station and side stations, ensuring agreement to standards of cleanliness, supply of stock and organization.
- QUALIFICATIONS:
- Experience: Minimum two years’ experience as an Captain, preferably with a luxury or ultra-luxury restaurant.
- Education: High school diploma; some college.
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.
- Language: Required to speak, read and write English, with fluency in other languages preferred.

**About Us**:

- Located on Al Maryah Island at the core of Abu Dhabi’s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.


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