Current jobs related to Guest Relations Officer - Dubai - Deluxe Holiday Homes

  • Guest Relations Officer

    4 weeks ago

    Dubai, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Relations Officer

    24 hours ago

    Dubai, United Arab Emirates TASC Outsourcing Full time

    **Guest Relations Officer responsibilities include**: - Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services **Responsibilities** Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency...

  • Guest Relations Officer

    24 hours ago

    Dubai, United Arab Emirates Apt Resources Full time

    **GUEST RELATIONS OFFICER**: **Job ID **:2646 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 2,000.00 - 3,000.00 **Other Benefits **:Accommodation, Food, Transportation, and other benefits as per the Labour Law **GCC Driving License **:No **Description: -...

  • Guest Relations Officer

    2 weeks ago

    Dubai, United Arab Emirates Anantara Full time

    Company Description Anantara Downtown Dubai Hotel invites you to an elegant sanctuary at the centre of the UAE’s most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, and the impressive tower itself. Choose complete convenience for easy exploration...

  • Guest Relations Officer

    2 weeks ago

    Dubai, United Arab Emirates RTC1 Recruitment Services Full time

    Direct message the job poster from RTC1 Recruitment ServicesPosition Title: Guest Relations Officer - EmiratizationEmployment Type: Full TimeSalary: all-inclusive depending on experience and qualificationsJob Location: Dubai, UAEAbout the Client:A well-known restaurant group with unique concepts across the Middle East.Job Description:Welcome and assist...

  • Guest Relations Officer

    2 weeks ago

    Dubai, United Arab Emirates RTC1 Recruitment Services Full time

    Direct message the job poster from RTC1 Recruitment ServicesPosition Title: Guest Relations Officer - EmiratizationEmployment Type: Full TimeSalary: all-inclusive depending on experience and qualificationsJob Location: Dubai, UAEAbout the Client:A well-known restaurant group with unique concepts across the Middle East.Job Description:Welcome and assist...

  • Guest Relation Officer

    2 weeks ago

    Dubai, United Arab Emirates LUX B N B VACATION HOMES RENTAL L.L.C Full time

    **Description** We are looking for a Guest Relations Officer to provide high-quality service to our **_holiday home guests_**. You will go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

  • Guest Relations Officer

    5 days ago

    Dubai, United Arab Emirates MINOR Hotels Full time

    Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction. - Facilitate an efficient arrival and departure formality for all guests. - Assist guest in resort activity enquiries/requests. - Ensure that established levels of guest service are maintained at all times within the reception area. -...

  • Guest Relations Officer

    1 hour ago

    Dubai, United Arab Emirates TASC Outsourcing Full time

    Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills **Salary**:...

  • Guest Relations Officer

    4 days ago

    Dubai, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Relation Officer

    3 weeks ago

    Dubai, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Relation Officer

    4 weeks ago

    Dubai, United Arab Emirates Stallion On Demand Labour Supply Full time

    We are hiring for **GUEST RELATION OFFICER** for Dubai Max age limit : 35 yrs Visa, Food & Accommodation provided by our company. **Salary**: Up to AED4,000.00 per month

  • Guest Relations Officer

    2 weeks ago

    Dubai, Dubai, United Arab Emirates RNS Realty Full time

    Position Overview:As a Guest Relations Officer, you will play a crucial role in ensuring the satisfaction and well-being of our guests. You will be responsible for providing exceptional customer service, handling guest inquiries and requests, and ensuring compliance with all relevant regulations, including effective use of the DTCM Portal.Key...

  • Guest Relations Officer

    2 weeks ago

    Dubai, United Arab Emirates RNS Realty Full time

    Position Overview:As a Guest Relations Officer, you will play a crucial role in ensuring the satisfaction and well-being of our guests. You will be responsible for providing exceptional customer service, handling guest inquiries and requests, and ensuring compliance with all relevant regulations, including effective use of the DTCM Portal.Key...

  • Guest Relation Officer

    24 hours ago

    Dubai, United Arab Emirates Apt Resources Full time

    **GUEST RELATION OFFICER**: **Job ID **:948 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Functional Area AED 2,400.00 **Other Benefits **:service charge.duty meals.accommodation.transportation.uniform laundry & with other hotel benefits. **GCC Driving License **:no...

  • Guest Relations Officer

    4 weeks ago

    Dubai, United Arab Emirates RTC-1 Employment Services Full time

    The Role **Position Title**: Guest Relations Officer Employment Type: Full Time Salary: up to 11K AED all-inclusive depending on experience and qualifications Benefits: UAE labor law Job Location: Dubai, UAE Job Description: - Welcome and assist guests professionally while addressing their needs and resolving complaints promptly. - Oversee seating...

  • Guest Relations Officer

    4 weeks ago

    Dubai, United Arab Emirates Radisson Blu Hotel - Dubai Waterfront - Rooms Full time

    Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a...

  • Guest Relation Officer

    2 weeks ago

    Dubai, United Arab Emirates City Season Hotel Full time

    **Role Description** This is a full-time, on-site Guest Service Officer role located in Dubai at City Seasons Hotels. The Guest Service Officer will be responsible for guest services, customer service, communication, and receptionist duties on a day-to-day basis. **Qualifications** - Guest Service and Guest Services skills - Strong customer service and...

  • Guest Relations Officer

    1 week ago

    Dubai, United Arab Emirates Mercure Gold Hotel Full time

    **Responsibilities**: - To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner. - Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating...

  • Guest Relations Officer

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Roles and responsibilities1. Customer ServiceExcellenceAbility tohandle guest inquiries, complaints, and requests professionally andcourteously.Active listening skills to fullyunderstand guest needs and provide personalizedsolutions.Strong problem-solving skills toaddress issues quickly andefficiently.2.CommunicationSkillsClear andeffective verbal and...

Guest Relations Officer

1 month ago

Dubai, United Arab Emirates Deluxe Holiday Homes Full time

**Deluxe Holiday Homes **is Dubai’s leading vacation rental management firm, offering an extensive range of services including vacation rentals, property management, real estate brokerage, and more. We manage over 700 properties and employ a dedicated team of over 240 professionals, driven by innovation, professionalism, and excellence.

**About the role**:
As a Guest Relations Officer you will be responsible for ensuring an exceptional guest experience by offering personalized service, handling requests, resolving complaints, and acting as a liaison between guests and various departments. They are also tasked with maintaining high levels of guest satisfaction and fostering a welcoming atmosphere.

**Responsibilities**
- Direct communications with guests before arrival to coordinate a smooth check-in;
- Welcome guests during check-in and giving a fond farewell to guest while checkout;
- Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest;
- Should possess detailed information about the Apartment/Villa, location attractions and city;
- Maintain up-to date information on arrivals, departures and apartment condition;
- Collect Guest feedback during guest departure along with his likes and dislikes and maintain all guest profiles;
- Upselling of available services such as City tours, Breakfast delivery, Airport drop off and many more plays a crucial part;
- Perform basic cashier activities as and when required for collecting/refunding to the guests;
- Give proper and complete handover to the next shift;
- Follow the house rules and policies laid down by the management;
- Conduct pre-arrival, post-departure, initial, on-request and any type of other property inspection and report when required;
- Do other tasks such as viewings, key activation/deactivation, property visits, inspections, transporting, etc when required.

**Benefits**:

- Competitive Salary Package.
- Employment visa & Medical Insurance Plan.
- Air Ticket Allowance.
- Annual Paid leave.
- A great working environment.
- Comprehensive training and support.
- Opportunity to work with multi-cultural environment.

**Requirements**:

- High school diploma or equivalent required. A degree in hospitality management or a related field is preferred.
- At least 2-4 years of experience in a guest relations, front office, or hospitality role.
- Proficiency in English is required. Additional languages are a plus.
- Strong communication and interpersonal skills, with a passion for delivering excellent customer service.
- Ability to resolve guest issues quickly and efficiently while maintaining professionalism.
- Ensure all guest needs and requests are met to the highest standard.
- Familiarity with hotel management software and CRM systems.
- Ability to work collaboratively with other departments and support colleagues when necessary.
- Willingness to work in a dynamic and fast-paced environment, including nights, weekends, and holidays.