Commis Waiter

2 months ago

Abu Dhabi, United Arab Emirates LPM - Abu Dhabi Full time

To treat all your colleagues and guests as you will treat your family and friends.
- Greet all your colleagues when you arrive before starting your duties.
- Always be punctual, wearing the correct uniform respecting the grooming standards.
- Be smiley, friendly and respectful with all our guests and your colleagues.
- Always ensure to provide the full LPM experience to all our guests.
- Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests.
- Seize every opportunity to develop your own skills/knowledge and share it with others.
- Create a positive and open-minded environment for all.
- Support and help your colleagues, always work as a team.
- Stay honest, authentic and always seek to go to the extra mile.
- Embrace and respect all cultural differences **COMMUNICATION**
- To attend bi-daily team briefing actively.
- To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.

**GUEST RELATIONS**
- To handle all guest complaints in a friendly and effective way, if escalated, to report to upper management.
- To recognize guest preferences and anticipate them.

**OPERATIONS**
- To always act and perform accordingly to LPM standards.
- To have a good knowledge of the menu, wine list, digestive and bar list of LPM.
- To be able to provide the best possible service to all our guests while interacting in a friendly and welcoming manner.
- To be able to recognize our regulars and their preferences.
- To always ensure an excellent guest experience.
- To successfully follow daily duties and role responsibilities.
- To respond quickly and positively to changes within your job role, showing flexibility.
- To recognize guest preferences and anticipate them.

INDFOH

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