Account Manager
6 months ago
8Flamez is a talent and venture building company founded by Eyad, Hassan (AboFlah) and Saad. We believe there’s a better way to set creators up for long-term success than serving them ads and campaigns. Content is everything.
8Flamez works with the most influential creators in the Middle East. Currently, all of our efforts are on AboFlah: The biggest content creator in the Middle East with 37Million Subscribers on YouTube and counting. More people watch AboFlah than some of the most popular TV shows in the Middle East.
With this comes a responsibility to continue creating fantastic content and nurture partner relationships.
We're looking for an account manager who can support the onboarding of our brand partners. Additionally, you will need to manage the ongoing relationship we have with existing partners, governments and charities.
We want to work with people humble enough to accept failure... until it works. We love our content but we take our work seriously. If you give up easy, can't embrace feedback and think you know it all, then this isn't the place for you.
This isn't a typical job. The Creator economy is in its early days in the Middle East and we're growing a start-up that requires people to be good listeners, learners and team mates.
**Requirements**:
**Client Onboarding**:
- Lead the onboarding process for new clients, including gathering client requirements, coordinating with internal teams, and ensuring a smooth transition onto our platform or services
**Relationship Management**
- Cultivate and maintain strong relationships with clients, acting as the primary point of contact for their needs, inquiries, and concerns
- Provide ongoing support and assistance to existing sponsors and clients, addressing any issues or challenges they may encounter and ensuring their satisfaction with our products or services.
- Renewals and Retention: Proactively engage with clients to secure renewals and retain their business, leveraging strong relationships and demonstrating the value of our offerings.
**Performance Tracking**:
- Monitor and analyse client performance metrics, such as engagement, conversions, and ROI, and provide regular reports and insights to clients to demonstrate the impact of our services.
- Collaborate with internal teams, including sales, marketing, and operations, to ensure client needs are met and deliverables are fulfilled in a timely and efficient manner.
- : Identify opportunities for process improvements, client satisfaction enhancements, and revenue growth, and provide feedback and recommendations to management.
**Benefits**
Working with 8Flamez is an opportunity to build content with the biggest content creator in the Middle East and the best creator team in the region. We're intentional with every hire and see it as our job to create the best conditions for A-players to flourish and work on incredible projects.
**Here's what you can expect as part of 8Flamez**:
- Flexi-time to work on projects you care about
- Pet-friendly, Family-friendly Office environment
- Exclusive invitations to special events
- Hybrid work time between Office and Home
- Company casual hang-outs across the city
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