Campaign Design

3 weeks ago

Dubai, United Arab Emirates Nestle Operational Services Worldwide SA Full time

**POSITION SNAPSHOT**

Role: Customer Experience Data Analyst

Location: Dubai, UAE

Company: Nespresso UAE

***

Nespresso UAE is looking to hire a Customer Experience Data Analyst, you will be at the heart of our business strategy, using data to forge a deeper understanding of our customers in both B2B and B2C channels. Your role is pivotal in collecting, combining, and translating diverse data sets to drive insights that enhance customer experience. Your expertise will not only uncover market trends and competitor behavior but also optimize our internal campaign and program strategies. In addition, you will be responsible for crafting forecasting and predictive models, delivering actionable recommendations to various departments, and providing regular reports on key performance indicators. With a keen analytical mind and a passion for customer experience, you will contribute directly to our company's vision of delivering unparalleled service in the Dubai market.

**A DAY IN THE LIFE **

**Collect, Combine and Analyze Insights**:

- Define indicators to ensure the measurement of results
- Collect and combine external data (e.g. market trends, consumers and competitors) and internal data (e.g. channels, key campaigns and ongoing programs)
- Update the database with all internal and external data and clean, maintain and enrich the database to optimize data quality
- Perform (Adhoc) analyses (deep dives) based on data on e.g. segmentation for B2C and B2B channels, regions and sales channels, both reactively and proactively
- Develop forecasting & predictive models to generate long-term insights

**Provide Insights**:

- Translate data from analyses requested by all departments into actionable recommendations for all business initiatives, e.g., the customer journey strategy, campaign management
- Assist channels in their forecasting activities.

**Standard Reporting Responsibilities**:

- Provide periodic reporting on key KPI's and expected developments to MT stakeholders, sales channels, and HQ, e.g., data on active base, average consumption, and channel preference
- Complement reports with bottom-up channel views
- Monitor and report relevant trends within the database and communicate them within the organization on regular basis
- Provide evaluation reports of customer experience campaigns and marketing activities

**What will make you successful **
- University Degree: In one of the following or related fields: Mathematics/ Statistics/ Econometrics/ Quantitative Marketing
- At least 1-2 years in data mining, CRM, or Direct Marketing
- Proficient in SPSS/SAS or a similar statistical package.
- Knowledgeable in Cognos / SQL or other data querying tools

**Preferred Experience (though not mandatory)**:

- Familiarity with geoanalytical software like Regiograph, Mapinfo, etc.
- Prior work focusing on retention activities and churn risk modeling
- Experience using campaign management tools

**Soft Skills**:

- Analytical Thinking: Ability to turn raw data into actionable insights and recommendations
- Communication Skills: Needs to translate complex data into understandable recommendations and reports for different departments, also to communicate trends and insights regularly
- Attention to Detail: Ensuring database optimization and data quality
- Collaboration: Works with various channels in their forecasting activities and with multiple departments
- Adaptability: Since the role requires working with various departments and understanding different business initiatives
- Passion for Customer Experience: The primary goal is to improve customer experience through data insights

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success - all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.

  • Graphic Designer

    1 month ago

    Dubai, United Arab Emirates Means Design Full time

    **Key Responsibilities**: - Collaborate with the marketing team to develop design concepts for various campaigns. - Design print materials such as brochures, flyers, posters, and packaging. - Ensure all graphics are consistent with brand guidelines and maintain a high level of quality. - Work on multiple projects simultaneously while meeting deadlines. -...

  • Campaign Analyst

    3 weeks ago

    dubai, United Arab Emirates PayTech Nexus Ltd Full time

    Term: 12 monthsJob location: Dubai, UAE Experience requirement:4years+Project Scope: Campaign AnalystRole duties:·Improve Customer Journeys: Map and analyze end-to-end customer journey, identifying touchpoints and interactions across various channels (e.g., website, email, social media, etc.).·Campaigns and Measurement: Design and deliver multi-channel...

  • Campaign Analyst

    2 weeks ago

    Dubai, Dubai, United Arab Emirates PayTech Nexus Ltd Full time

    Term: 12 months Job location: Dubai UAE Experience requirement: 4years Project Scope: Campaign Analyst Role duties: Improve Customer Journeys: Map and analyze endtoend customer journey identifying touchpoints and interactions across various channels (e.g. website email social media etc.). Campaigns and Measurement: Design and deliver multichannel...

  • Campaign Analyst

    2 weeks ago

    Dubai, Dubai, United Arab Emirates PayTech Nexus Ltd Full time

    Term: 12 months Job location: Dubai UAE Experience requirement: 4years Project Scope: Campaign Analyst Role duties: Improve Customer Journeys: Map and analyze endtoend customer journey identifying touchpoints and interactions across various channels (e.g. website email social media etc.). Campaigns and Measurement: Design and deliver multichannel...

  • Campaign Analyst

    3 weeks ago

    Dubai, United Arab Emirates PayTech Nexus Ltd Full time

    Term: 12 months Job location: Dubai UAE Experience requirement: 4years Project Scope: Campaign Analyst Role duties: Improve Customer Journeys: Map and analyze endtoend customer journey identifying touchpoints and interactions across various channels (e.g. website email social media etc.). Campaigns and Measurement: Design and deliver multichannel...

  • Campaign Analyst

    2 weeks ago

    Dubai, Dubai, United Arab Emirates PayTech Nexus Ltd Full time

    Term:12 months Joblocation: Dubai UAEExperience requirement: 4years Project Scope:Campaign AnalystRole duties: Improve CustomerJourneys: Map and analyze endtoendcustomer journey identifying touchpoints and interactions acrossvarious channels (e.g. website email social mediaetc.). Campaigns and Measurement: Design anddeliver multichannel campaigns and...

  • Campaign Analyst

    3 weeks ago

    Dubai, United Arab Emirates PayTech Nexus Ltd Full time

    Term:12 months Joblocation: Dubai UAEExperience requirement: 4years Project Scope:Campaign AnalystRole duties: Improve CustomerJourneys: Map and analyze endtoendcustomer journey identifying touchpoints and interactions acrossvarious channels (e.g. website email social mediaetc.). Campaigns and Measurement: Design anddeliver multichannel campaigns and...

  • Campaign Manager

    2 weeks ago

    Dubai, United Arab Emirates Biogreentech Full time

    **Job Title**: Campaign Manager **Location**: Dubai **Experience Required**: Minimum 4 years of experience in SEO and digital marketing. **Key Responsibilities**: - **Campaign Strategy**: Develop and implement comprehensive marketing campaigns that align with our business goals and target audience. - **SEO Optimization**: Ensure all campaigns are...

  • Associate - Campaign

    2 weeks ago

    Dubai, United Arab Emirates Evalueserve Full time

    **Elevate your Impact Through Innovation and Learning** Our team of over 4,500 talented professionals operates in 45 countries, including major centers in India, China, Chile, Romania, Middle East region and North America. Evalueserve is proud to be recognized as a Great Place to Work, offering a dynamic, growth-oriented, and open culture that prioritizes a...

  • Graphic Designer/ Videography

    3 weeks ago

    Dubai, United Arab Emirates Bold Bespoke Design Full time

    **Graphic Designer/** **Videography** **Responsibilities**: - Design and produce a variety of marketing materials, including brochures, flyers, postcards, social media graphics, website banners, and other digital assets. - Demonstrable graphic design skills with a strong portfolio. - Effective time management skills and the ability to meet deadlines. -...

  • Campaign Manager

    3 weeks ago

    Dubai, United Arab Emirates irisestaffng.com Full time

    **Position**: Campaign Manager **Location**: Dubai Media City **Company**: A Small independent boutique retail promotional company, delivering marketing solutions to retail chains and FMCG brands. **Mission**: The campaign manager is in between the customers and our back office. She/He is accountable for the perfect execution of the confirmed campaigns,...

  • Campaign Manager

    3 weeks ago

    dubai, United Arab Emirates Cartier Dubai Full time

    The job posting is outdated and position may be filledDevise marketing campaigns with the intent of creating leads and acquiring customers.Recruit, brief and manage contract or freelance staff to work on campaigns.Oversee the quality of the content created by copywriters and designers to ensure that brand identity is adhered to.Ensure content created is...

  • Marketing & Campaign Manager

    3 weeks ago

    Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Marketing & Campaign Manager** **Experience: 5 to 6 Years** **Location: Dubai** **Education: Any Graduate Holder** **Salary - 10 to 12 K** **Responsibilities**: - Creating varied campaigns ranging from print to digital elements -...

  • Wanted Social Media Executive with Graphics Design

    3 weeks ago

    Dubai, United Arab Emirates CWeb Design LLC Full time

    We are looking for an Experienced Social Media Marketing Specialist With Graphics Design experience, to join our team and help us in lead generation through various platforms such as Facebook, Instagram, Youtube, Tiktok and LinkedIn. Creating visually appealing Graphics Designs Up-to-date with the latest design trends, techniques and technology Develop,...

  • Social Media Executive with UI UX Graphics Design

    3 days ago

    Dubai, United Arab Emirates CWeb Design LLC Full time

    Wanted Social Media Executive with UI / UX Graphics Design Experience We are looking for an Experienced Social Media Marketing Specialist With UI / UX Graphics Design experience, to join our team and help us in lead generation through various platforms such as Facebook, Instagram, Snapchat and LinkedIn. Develop, implement, and Manage Social media lead...

  • Senior Marketing Campaigns Specialist

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Bybit Full time

    Senior Marketing Campaigns Specialist (MENA)Job In Dubai UAE | BybitFor More Top Organization Jobs Click HereDescription:Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 10 million registered users. We aim to continue revolutionizing the industry by fusing the best of cryptocurrency and...

  • Campaign Management – Dubai Jobs

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Talabat Full time

    Campaign Management – Dubai Jobs | Talabat CareersDescription:As a marketing campaign specialist, you will support the planning of campaigns based on the business and marketing objectives. You will execute the campaign end-to-end using the right marketing channels and tactics. This role will require you to analyze the performance of the business, the...

  • Creative Campaigns Manager

    4 weeks ago

    Dubai, United Arab Emirates IN2 Full time

    **About IN2** IN2 is an award-winning specialist communications and research company dedicated to creating positive change for communities in high-risk and rapidly changing environments. We use innovative and engaging two-way communications to create impact across the full spectrum of geo-political and socio-economic issues, including global security,...

  • Sales And Marketing Specialist | Design Nomad Dubai

    1 month ago

    dubai, United Arab Emirates Design Nomad Full time

    Sales And Marketing Specialist | Design Nomad DubaiWe are seeking a talented Sales & Marketing Specialist to join our growing team and contribute to our success.Sales And Marketing Specialist | Design Nomad Dubai | Apply NowDon’t miss out on this exciting opportunity – apply now at dubaiofferz.comSales ResponsibilitiesSales Strategy Development:Develop...

  • Sales And Marketing Specialist | Design Nomad Dubai

    4 weeks ago

    dubai, United Arab Emirates Design Nomad Full time

    Sales And Marketing Specialist | Design Nomad DubaiWe are seeking a talented Sales & Marketing Specialist to join our growing team and contribute to our success.Sales And Marketing Specialist | Design Nomad Dubai | Apply NowDon’t miss out on this exciting opportunity – apply now at dubaiofferz.comSales ResponsibilitiesSales Strategy Development:Develop...