Case Failing Officer

2 months ago


Dubai, United Arab Emirates GSR consultant Full time

**Job description**

We are seeking a Manager in Case Filling to join our team as we expand our rapidly growing global network infrastructure. Specifically, we are looking for someone who has past and proven work experience in the Immigration and Visa Industry to Handel documentation and processing of different visa programs like - **Australia Skilled Migration**

**Responsibilities**:

- Serve as a primary point of contact for clients, providing guidance and support throughout **Australian immigration process (189 /190 / 491 subclasses)**:

- Conduct initial consultations with clients to assess their immigration needs and gather relevant documentation.
- Monitor the progress of client cases and ensure timely and accurate submission of paperwork to government agencies.
- Liaise with immigration attorneys and government officials to gather information and resolve any issues or concerns related to client cases.
- Stay up-to-date with changes in immigration laws, regulations, and policies to provide accurate and current information to clients.
- Maintain detailed case records and update internal databases to ensure accurate tracking of client information and case status.
- Provide regular updates to clients on the status of their cases and address any questions or concerns they may have.
- Collaborate with other team members to streamline processes, improve client service, and achieve departmental goals.

Desired Skills and Experience:
Minimum 3 to 4 years' experience in immigration case processing.

Ability to communicate effectively and concisely to customers.

Knowledge of immigration regulations and policies for various countries

Excellent problem-solving and customer service skills.

Familiarity with computers and the internet.

Outgoing and positive with a passion to learn and grow.

Team skills and strong relationship building skills.

Location: Dubai

Processing Officer: 3 to 4 years (required)

Language: English (required)

**Salary**: To Negotiate

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

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Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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