Data Center Operator

2 weeks ago


Dubai, United Arab Emirates Nathan & Nathan HR Full time

Our client is a Government of Dubai corporation, looking to hire an experienced Data Centre Operator for a 6-month contract

**Responsibilities**:

- **Monitor data centre** (building and DC infrastructure) services continuously and resolve or action upon any events or issues that occur based on standard policy and protocols.
- **Identify and respond to faults on systems and networks**, liaise with 3rd party suppliers and vendors for maintaining datacentre facility and handle escalations through to resolution.
- Gather and report service level information to ensure compliance with SLAs as defined by the company's policy or client agreements, ensure all reports are filed and maintained.
- **Maintain facilities **(monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks at POPs).
- **Provide first level of troubleshooting** to resolve system and user queries and issues.
- Service Desk role and responsibility after office hours, weekends and public holidays
- Maintain SOPs (Standard Operating Procedures) will help carry out complex routine operations
- **-Perform daily, weekly or monthly backup** according to agreed procedures including configuring new backup, creating backup schedule, transferring backup to offsite facility and ensuring backup is restorable.

**Qualifications**:

- 2-3 years of experience as a data center technician, or similar.
- Knowledge of ITIL policies & procedures
- Basic understanding of servers, network monitoring concepts and management tools
- Extensive experience in installing, monitoring, and maintaining data center equipment.
- Exceptional ability to work as part of a team, provide IT support, and resolve errors.

**Job Type**: Temporary
Contract length: 6 months

**Salary**: AED8,500.00 - AED10,500.00 per month

Application Question(s):

- Do you have knowledge of ITIL policies and procedures?
- What is you current visa? (Husband Visa, Tourist Visa, Employment Visa, etc)
- Can you join immediately?
- This is ONLY a 6-month contract, are you sure you are fine with that?

**Experience**:

- Data Center Management: 3 years (required)



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