Licensed Beauty Therapist(Female)

2 weeks ago

AlAyn, United Arab Emirates VLCC Wellness International Full time

v To ensure that execution and regular beauty services is 100% as per VLCC Protocol

v To be responsible for rendering services like eyebrow, threading, waxing, bleaching as per VLCC Protocol

v To render makeup services for clients for special occasions such as engagements, marriage, events etc.

v To be proficient in recognizing skin / hair conditions related problems or any concerns and refer clients to respective expert

v To ensure client’s requirements are understood thoroughly before performing the services

v To ensure correct guidance is provided on skin care and soft sell appropriate beauty packages, belle wave & VLPC products

v To offer cross selling & recommend VLPC products & other category services

v Arrange client appointments in consultation with Beauty head and CCE

v To ensure accuracy and completeness of appointment planners

v In co-ordination with other Beauticians, handle instruments / equipment carefully and judiciously

v To make sure tools and equipment are disinfect and sterilize after every session as per VLCC SOPs

v Always ensure general upkeep of the work area

v Ensure documentation of Beauty related services are maintained accurately

v To prepare and maintain all necessary reports / paperwork on a regular basis

To Ensure accuracy of all relevant data is captured in CLM and Beauty cards as per the VLCC SOPs and are updated timely

v To participate in executing indoor and outdoor events periodically

**CUSTOMER DELIGHT**

v To ensure that customer delight is our no. 1 priority

v To partner in achieving center’s Net Promoter Score goal

v To demonstrate a smiling and cheerful attitude while meeting & greeting the customers

v To show empathy and care to our customers on their concerns by always listening to them

v To demonstrate team work to deliver customer satisfaction & service results

v To take prompt action to resolve customer escalations/queries if any at any given point of time

v To keep a regular check on the Net Promoter Score for the center and your category

**LEARNING CULTURE**

v To ensure that there is a paramount focus on self learning

v To be abreast and updated with role related developments

v To participate in external trainings / certifications to gain knowledge / build new skills

v To be abreast in research & study on all obesity & beauty related trends, developments in one’s center/ area

v To ensure 4 hours are invested in trainings on a monthly basis to enhance technical / other work-related skills

v To identify learning needs and inform the supervisor to coordinate with training manager

v To inspire workplace colleagues to enhance knowledge, attitude, and skills via new learning engagements

Ability to commute/relocate:

- Al-Ayn: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Beauty Therapist: 2 years (required)

License/Certification:

- HAAD License (required)

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