Consultant Sales
6 months ago
Job Overview:
We are seeking a highly motivated and customer-focused Consultant Sales professional to join our dynamic team in the retail furniture industry. As a Consultant Salesperson, you will play a crucial role in providing exceptional customer service, building strong client relationships, and driving sales to achieve company objectives. This position demands a strong understanding of furniture products, excellent communication skills, and the ability to deliver personalized solutions to meet the diverse needs of our clientele.
**Responsibilities**:
Customer Service Excellence: Greet and engage customers in a warm and friendly manner, ensuring their needs are identified and addressed promptly. Provide expert guidance on furniture options, features, and benefits to help customers make informed purchasing decisions.
Sales Generation: Meet and exceed sales targets by actively promoting furniture products, upselling, and cross-selling complementary items to maximize revenue and enhance the customer shopping experience.
Product Knowledge: Maintain an in-depth understanding of our furniture collections, materials, design trends, and manufacturing processes. Utilize this knowledge to answer customer inquiries, offer personalized recommendations, and address product-related concerns.
Relationship Building: Foster and maintain lasting relationships with customers through exceptional service and follow-up. Cultivate a loyal customer base by providing ongoing support and acting as a trusted advisor for their furniture needs.
Visual Merchandising: Collaborate with the store's visual merchandising team to ensure the showroom displays are appealing, organized, and effectively showcase furniture products.
Sales Transactions: Process sales transactions accurately and efficiently using the point-of-sale (POS) system. Handle payments, refunds, and exchanges with professionalism and adherence to company policies.
Market Research: Stay informed about industry trends, competitor offerings, and consumer preferences to adapt sales strategies and contribute valuable insights to the team.
Team Collaboration: Work closely with fellow sales associates, managers, and other departments to achieve common sales and customer service objectives. Share best practices and contribute to a positive team-oriented atmosphere.
Sales Reporting: Maintain detailed records of sales activities, customer interactions, and relevant market data. Generate regular sales reports for management evaluation and performance assessment.
Adherence to Policies: Comply with company policies, procedures, and ethical standards, including pricing, discounts, and promotional guidelines.
**Requirements**:
- Proven experience in retail sales, preferably within the furniture industry.
- Strong interpersonal skills with a passion for delivering exceptional customer service.
- In-depth knowledge of furniture products, materials, and design trends.
- Demonstrated ability to meet and exceed sales targets.
- Excellent communication and negotiation skills.
- Flexibility to work weekends, holidays, and extended hours as required by the retail schedule.
- A keen eye for aesthetics and attention to detail in maintaining an appealing showroom environment.
- High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
**Job Types**: Full-time, Permanent
**Salary**: AED3,300.00 - AED3,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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