Teller - Floater

Teller - Floater
- **Role **:Teller - Floater
**Location**: Dubai

**Role Purpose**:
Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB's professional image in all interpersonal dealings.

**Key Accountabilities of the role**

Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures
- Where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP's.
- These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
- Cross sell or identify and refer product inquiries from prospective customers to Sales staff.
- General reconciliation & control activities:

- Act as the one of dual custodian for branch vault cash and security stationery
- Assist HOP as the second custodian for dual control.
- Cash reconciliation & balancing
- End of day balancing
- General filing
- Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.
- Knowledge of UAE banking practices, regulations & risks
- General awareness of competitors in the local market
- Thorough Knowledge of all the Regulations issued by Central Bank of UAE
- Fair knowledge of service standards
- Knowledge of Cross Sales
- Computer skills

**Specialist Skills / Technical Knowledge Required for this role**:

- knowledge of ADIB's Retail Banking products & services
- knowledge of ADIB's Operational Policies & Procedures

**Previous experience required (if any)**
- Minimum two (02) months experience/ training as teller in a banking environment/ADIB Academy

Job ID 300002136039168