Waitress
3 weeks ago
Company Description
Established as the Food & Beverage arm of Aban Investment in 2009, Prime Hospitality has successfully grown its presence in the UAE through franchising of carefully selected international brands. Our vision is to become a credible player in the fast growing casual dining and fast food market in the Middle East and North Africa region (MENA) by having a relevant brand portfolio through strong partnerships with brand owners. This will be achieved through a strong highly educated internationally experienced team with vast experience in operating the franchise model to the highest operating standards in terms of quality of products, customer service and marketing effectiveness.
**Job Description**:
- Welcome & Greet customers.
- Provide excellent customer services and customer satisfaction.
- Make suggestions based on customer preferences
- Present Menu’s, Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all times
- Check products for quality
- Deliver checks and collect payments
- Cooperate and communicate with all serving and kitchen staff/ work as part of a team
- Adhere to all relevant health department rules/regulations and Safety procedures
- Practice cost-cutting measures
- Handle Guest relations issues and inform a manager
- Perform & closing procedures
**Qualifications**:
- 2-3 years of experience as a waiter or waitress
- Experience with developing a constructive working and interpersonal relationships with colleagues and customers
- 2-3 years of experience with a cash register and any ordering information system
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Active listening
- Good physical condition
- High school diploma; food safety training will be considered a plus
Additional Information
Hotel Restaurant Management Graduate (or equivalent), University Graduate preferably Hotel Management.
Minimum 2-3 years’ experience as a waiter/waitress level in a high volume full service restaurant, preferably up-market franchise chain.
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