Captain Waitress

A waitress job description typically includes the following responsibilities, qualifications, and skills:
**Responsibilities**:
1. **Taking Orders**: Greet customers, present menus, and take food and beverage orders accurately.

2. **Serving Food and Drinks**: Serve orders promptly, ensuring accuracy and presentation.

3. **Customer Service**: Provide excellent customer service, answer questions, and offer menu recommendations.

4. **Check Management**: Prepare and present checks to customers, process payments, and handle cash or credit card transactions.

5. **Table Setup**: Set up tables with utensils, napkins, and condiments before service.

6. **Cleaning and Resetting Tables**: Clear and clean tables after customers leave and prepare them for new diners.

7. **Assisting in Food Preparation**: Assist kitchen staff with food preparation tasks as needed.

8. **Maintaining Cleanliness**: Ensure the cleanliness and organization of the dining area.

9. **Compliance**: Adhere to food safety and sanitation standards, as well as restaurant policies.

10. **Handling Customer Issues**: Address customer complaints or concerns and report them to the supervisor or manager.

11. **Teamwork**: Collaborate with colleagues and kitchen staff to provide efficient service.

12. **Upselling**: Promote specials or additional items to increase sales and enhance the dining experience.

**Qualifications**:
1. **Education**: High school diploma or equivalent.

2. **Experience**: Prior experience as a waitress or in customer service is beneficial but not always required.

3. **Communication Skills**: Strong communication and interpersonal skills.

4. **Multitasking**: Ability to handle multiple tables and tasks simultaneously.

5. **Physical Stamina**: Stamina to be on your feet for extended periods and carry trays.

6. **Problem Solving**: Effective problem-solving skills to handle customer issues.

7. **Attention to Detail**: Attention to detail for order accuracy and presentation.

8. **Team Player**: Willingness to work collaboratively with colleagues.

9. **Positive Attitude**: A positive and friendly demeanor, even under pressure.

10. **Punctuality**: Reliability and punctuality for scheduled shifts.

**Skills**:
1. **Service Skills**: Exceptional customer service skills.

2. **Menu Knowledge**: Familiarity with the menu to make recommendations.

3. **Math Skills**: Basic math skills for processing payments.

4. **Organization**: Ability to stay organized and manage multiple tasks.

5. **Time Management**: Efficient time management to meet service requirements.

6. **Adaptability**: Flexibility to adapt to changing circumstances.

7. **Conflict Resolution**: Conflict resolution skills to handle customer complaints.

Keep in mind that specific job requirements may vary depending on the restaurant's type, location, and size.

**Job Types**: Full-time, Contract
Contract length: 24 months

**Experience**:

- server: 2 years (required)

**Language**:

- Tagalog (required)