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IT Manager

4 weeks ago

Dubai, United Arab Emirates Al Toobi New Enterprises Full time

**Location**:_**Muscat, Oman**_

**Minimum Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree is a plus).
- Proven experience in an IT management role, with a minimum of 10 years of relevant experience.
- Good knowledge of all aspects of IT systems including infrastructure, systems, network, people and project management
- Knowledge of IT security principles, standards, and best practices, with experience in implementing and maintaining security controls.

**Roles and Responsibilities**:

- Lead the IT function within the company, ensuring alignment with business objectives.
- Review and update existing policies and procedures, and create new ones as necessary to maximize efficiency and effectiveness.
- Plan and implement disaster recovery procedures, backup procedures, capacity planning, and recovery activities to ensure business continuity.
- Handle business-critical IT tasks and systems administration, ensuring the security and reliability of IT systems.
- Ensure seamless communication and efficient operation of network components to meet business needs.
- Provide daily IT operational support, including hardware, network, and software maintenance, and troubleshoot issues for all restaurant outlets in Oman and the UAE, including the head office.
- Continually analyze processes and technologies to identify areas for improvement and necessary upgrades, evaluate any development requirements.
- Coordinate with the Procurement Department for the purchase of selected hardware and software that supports business needs.
- Manage and maintain all CCTVs, including VPN maintenance.
- Collaborate with other departments to meet operational requirements, including providing training when necessary.
- Supervise IT staff, including evaluation, training, and professional development.
- Track and maintain hardware and software inventory, ensuring accurate documentation.
- Provide necessary reports on work progress.
- Perform any other related tasks as assigned by management.

**Required Skills**:

- Ability to troubleshoot hardware, software and network problems
- Strong leadership and people management abilities.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to assess complex situations and provide practical solutions.
- Possesses strong logical thinking and planning skills, with the ability to strategize and prioritize tasks and projects effectively.

**Experience**:

- IT Management: 10 years (required)