Cashier
4 days ago
**Job Title**: Cashier
**Location**: MADO Restaurant, Ras Alkhaimah
**Job Type**: Full-Time
MADO Restaurant, a renowned dining establishment known for its exceptional Turkish cuisine and warm hospitality, is seeking a dedicated and customer-focused **Cashier** to join our team. As a Cashier, you will play a key role in delivering an outstanding customer experience by ensuring smooth and accurate transactions, assisting guests, and maintaining an organized front-of-house. You will be responsible for processing payments, handling inquiries, and contributing to the overall efficiency of our restaurant operations.
**Key Responsibilities**:
- **Customer Service**: Greet and assist guests warmly upon arrival, ensuring they feel welcomed and valued throughout their dining experience.
- **Cash Handling**: Accurately process customer transactions, including cash, credit cards, and mobile payments, using the restaurant's point-of-sale (POS) system.
- **Order Verification**: Confirm order details with customers, ensuring accurate charges and processing special requests as necessary.
- **Maintain Cleanliness**: Keep the cashier station clean, organized, and fully stocked with necessary supplies.
- **Sales Transactions**: Issue receipts, provide correct change, and ensure the smooth processing of checks for dine-in and takeout customers.
- **Guest Assistance**: Answer any questions regarding the menu, promotions, or payment options, and direct guests to appropriate team members when necessary.
- **Communication**: Effectively communicate any guest concerns or special requests to management or kitchen staff to ensure customer satisfaction.
- **Support Team**: Collaborate with waitstaff and kitchen personnel to ensure efficient service and smooth operations.
- **End-of-Day Procedures**: Assist in closing procedures, including reconciling cash drawers and preparing for the next day’s operations.
- **Maintain POS System**: Monitor the POS system for any issues, report technical problems, and assist with troubleshooting as needed.
**Qualifications**:
- High school diploma or equivalent required.
- Previous experience in a customer-facing role, preferably in a restaurant or retail environment, is a plus.
- Strong math skills and ability to process payments accurately.
- Excellent communication and interpersonal skills with a focus on customer service.
- Ability to work efficiently in a fast-paced, high-volume environment.
- Professional demeanor, with the ability to remain calm under pressure.
- Knowledge of restaurant menus, promotions, and services is a plus.
- Availability to work flexible hours, including evenings, weekends, and holidays.
**Physical Requirements**:
- Ability to stand for extended periods.
- Ability to lift and carry light-to-moderate weight
- Frequent movement between the front-of-house and cashier station.
**How to Apply**: If you are enthusiastic about providing exceptional customer service and being part of a dynamic team, we would love to hear from you Please submit your resume
Join MADO Restaurant and help us deliver a memorable dining experience for every guest
**Job Types**: Full-time, Permanent, Contract
Contract length: 24 months
Pay: AED2,500.00 - AED2,800.00 per month
**Experience**:
- Cashier: 1 year (preferred)
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