IT Analyst

**The Role**
- Coordinate and Maintain MIM Azure Servers' Application and ensure smooth Onboarding and Offboarding process with Oracle Cloud HCM and Active Directory.
- Actively collaborate with ERP functional tracks (HR & Payroll) to review & prioritize the demand for execution.
- Establish and maintain the standards and procedures.
- Support both internal and external audit requirements.
- Work with Oracle on SRs - Raise and escalate when required.
- Maintain appropriate Requirements gathering documents (templates, functional and technical specifications, test scripts).
- Participate and support, business users in Test cycles.
- Coordinate Oracle up-grades and refresh activities.
- Identify end user challenges with self-service options and produce supporting documentation e.g., FAQ's
- Work with end users to ensure best practice.
- Define and deliver MIS Summary (Maintenance and Support) to drive meaningful and actionable insights.
- Keep abreast of market developments and proactively propose any best practices.
- Adhere to policies, guidelines and procedures pertaining to the protection of information assets with confidentiality.
- Minimum 5+ years of professional experience in enterprise level IT Organization.
- Experience in project management.
- Proficiency in database (MS SQL/ Oracle), System security and troubleshooting
- Experience in Programming Languages (C / C++/ C# / PS Scripts)
- Experience in Windows and Linux Server Maintenance
- Experience in Data Integration projects and programmes.
- Experience in transforming raw data into usable and visible information
- Familiarity with Oracle's EBS ERP and Cloud ERP
- General IT Skills, relevant expertise to manage and deliver IT Support.
- Ability to work in a team environment and develop relationships, especially with geographically disbursed teams.
- Strong problem-solving capability with proactive and logical approach.
- Excellent communication skills

**Salary and Benefits**

15,000 AED per month