Application Support Analyst- Abu Dhabi- Banking

4 weeks ago


Abu Dhabi, United Arab Emirates UHRS Full time

**Role: Application Support Analyst**

**ROLE PURPOSE**:
1. Actively participate and provide inputs for the operational plan.

3. Ensures the implementation of the Business Plans using the best-fit optimum technology, in conjunction with Project Managers, Technical Resources, and Business Resources and with Vendors in the agreed time frames.

5. Attend the Market Seminars and Industry Forums to keep abreast with the latest technological trends and best practices and implements the best practices for the Bank. Provide Business presentations of Technology and latest technology in a business savvy format.

6. Implement short-gap or bespoke system for the continuity in Business Operations, where the Vendor is not capable to provide appropriate solutions.

8. Manage the incidents with the assistance of the System Analysts, Programmers to resolve them, convert them into known errors and design appropriate escalation procedures.

10. Ensures that availability and performance targets are met for all Retail and Central Operations Systems and that optimum service levels are required.

**Previous experience**:

- Minimum 5+ years of relevant experience as technical team lead in banking domain.

**Job Types**: Full-time, Permanent

**Salary**: AED14,000.00 - AED18,000.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Application Support Analyst: 5 years (preferred)
- FinnOne CAS: 5 years (preferred)
- Collection Systems: 5 years (preferred)

**Language**:

- arabic (preferred)



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