Quality Team Lead
5 months ago
1. Team Management:
- Manage and lead the 3 team leaders / Senior Specialists (Field Operations, Quality Checks, Housekeeping and Maintenance). The Team that's responsible for guest.
relations, property upkeep, inspections, housekeeping, maintenance, and overall guest
satisfaction.
Ensure efficient communication and coordination between team members and other key stakeholders both internal and external. Foster a positive and collaborative work environment.
Recruit, train, and manage a high-performing team. Set an example and encourage a culture of hospitality and excellence among the team members.
Field Ops and QC Team:
Develop and implement comprehensive quality inspection processes to maintain high standards across all properties.
Conduct regular inspections and audits to identify areas for improvement and adherence to quality standards. Ensure property upkeep going live is up to the company standard.
3. Housekeeping & Maintenance Team: Internal / External (3rd party providers):
Supervise the Internal Housekeeping Team to ensure cleanliness, organization, and presentation of the team and its standard.
Implement training programs to enhance housekeeping staff skills and efficiency.
Manage the Internal Maintenance Team, ensuring timely and effective resolution of maintenance issues in the property.
Implement preventive maintenance programs to minimize property downtime.
3rd party providers management. Draft & review contracts to ensure compliance to company policies and legal requirements, reinforce SLA’s and review provider performance and pricing. Maintain consistent and high-quality service delivery.
Planning and Strategies:
Continuously assess and improve processes to meet and exceed customer expectations.
Propose and implement strategies to enhance the overall profitability of the team. Explore opportunities for revenue growth.
Implement cost control measures to optimize operational expenses without compromising service quality.
Develop and uphold a set of quality standards for all aspects of vacation home management.
Business Tools Proficiency:
Utilize business tools such as task management, team communication, Microsoft Office, Google Suite, and other relevant software.
Proficient in presentation, business analytics, and insights.
- Experience in a Senior role / Managing a Team, preferably in the Facilities Management, Customer Service, Hospitality industry.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to changing priorities.
- Able to join immediately is a plus.
- With Valid UAE Drivers License.
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
-
Restaurant Team Lead
3 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeJob Title: Restaurant Team LeadJob Summary:We are seeking a highly skilled Restaurant Team Lead to join our team at The Team Builders. As a Restaurant Team Lead, you will be responsible for managing the day-to-day operations of our upscale casual restaurant and party concept based in Dubai.Key Responsibilities:Manage day-to-day operations with a hands-on...
-
Restaurant Team Lead
3 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeRestaurant Supervisor Job DescriptionAn excellent opportunity has arisen for a Restaurant Supervisor to join our team at The Team Builders. As a key member of our casual dining team, you will be responsible for supervising the restaurant's operations to deliver an exceptional guest experience.Key Responsibilities:Manage guest queries in a timely and...
-
Quality and Operations Team Lead
5 months ago
Dubai, United Arab Emirates Justlife Full time**Justlife** is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky. Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai? **Come onboard and dedicate...
-
Operations Quality Team Lead
5 months ago
Dubai, United Arab Emirates GuestReady Full time**About Us**: GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3.3 million guest nights...
-
Quality Lead
5 months ago
Dubai, United Arab Emirates Aerotek Full timeHiring a Quality Lead--GeorgetownAreaWeekly Pay-up to$27/hrDescription:Thisis a full-time on-site role as a Quality Team Lead located inGeorgetown, TX. The Quality Team Lead will be responsible foroverseeing day-to-day quality control operations, conductingquality audits, managing quality assurance processes, and utilizinganalytical skills to ensure...
-
Team Lead
2 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timePatient Care Team LeadWe are seeking a skilled and compassionate Patient Care Team Lead to join our team at PrecisionHire Solutions. In this role, you will be responsible for providing daily direction and communication to Patient Care staff, ensuring that customer service calls are answered in a timely and efficient manner. Key Responsibilities: ...
-
Renovation Team Lead
2 months ago
Dubai, United Arab Emirates WeFix Technical Services UAE Full time**About Us**: WEFIX Technical Services L.L.C, a leading provider of fit-out and renovation services in Dubai, is seeking a **Renovation Team Lead** who is not only a skilled leader but also an experienced trades-person. This is a hands-on role where you will actively participate in renovation work while leading a small team to ensure high-quality, timely...
-
Reservations Team Lead
3 weeks ago
Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full timeJob SummaryWe are seeking a highly skilled Reservations Supervisor to lead our Reservations department. The successful candidate will oversee the daily operation of the department, leading a large on-site reservation team and focusing on quality assurance, call and email conversion, voice sales effectiveness, sell-out and upsell efficiency.Key...
-
Team Lead
5 months ago
Dubai, United Arab Emirates Delivery Hero Full timeAbout the opportunity This role is responsible for overseeing the operational effectiveness of the tPatroller team within an allocated sector. This position entails leading a team dedicated to ensuring rider compliance, managing performance, and upholding the highest standards of professional conduct. What you need to be successful **What’s on Your...
-
Team Lead
5 months ago
Dubai, United Arab Emirates talabat Full time**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...
-
Flutter Team Lead
5 months ago
Dubai, United Arab Emirates Bab Alomda Information Technology Co. Full time**JOB SUMMARY**: **KEY ACCOUNTABILITIES & RESPONSIBILITIES**: - Lead a team of Flutter developers, providing guidance, mentorship, and support to foster their professional growth and development. - Manage day-to-day activities of the Flutter development team, while maintaining a high developer experience and clean coding practices. - Delegating tasks and...
-
Flutter Team Lead
5 months ago
Dubai, United Arab Emirates Bab Alomda Information Technology Co. Full time**JOB SUMMARY**: **KEY ACCOUNTABILITIES & RESPONSIBILITIES**: - Lead a team of Flutter developers, providing guidance, mentorship, and support to foster their professional growth and development. - Manage day-to-day activities of the Flutter development team, while maintaining a high developer experience and clean coding practices. - Delegating tasks and...
-
Team Lead
4 weeks ago
Dubai, United Arab Emirates talabat Full time**Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...
-
Clinical Team Lead
3 weeks ago
Dubai, Dubai, United Arab Emirates SimplyApply Full timeJob SummarySimplyApply is seeking a highly skilled and experienced Clinical Team Lead to join our team. As a Clinical Team Lead, you will be responsible for leading a team of healthcare professionals in delivering excellent patient care. You will provide guidance and support to ensure quality professional services and patient satisfaction.Key...
-
QA Team Lead
2 months ago
Dubai, United Arab Emirates Deriv Full timeJob Information Job Opening ID - ZR_1921_JOB Industry - Software Testing City - Dubai Country - United Arab Emirates As a QA Team Lead at Deriv, you’ll be based in our bustling office in Dubai’s Business Bay. Dubai is renowned for its ultramodern architecture, luxury shopping, and vibrant nightlife, making it an exciting place to live and...
-
Quality Manager Lead
3 months ago
Dubai, United Arab Emirates Wood Full timeResponsibilitiesSupporting the management of allaspects of Quality across the breadth of their respectiveorganisation and the services weprovideIdentification and regular engagementwith key stakeholders to promote quality management and gatheringfeedback on performanceSupport the effectiveplanning and allocation of resources (including people and...
-
Team Lead
5 months ago
Dubai, United Arab Emirates AL-Jalil Developers Full timeWe are hiring Team Lead Manager for our Dubai Office. **Job description**: **1. Team Lead** **2. Responsible to Conduct all activities of Direct Sales - B2C** **3. Building up Local Dealer’s Network (B2B)** **4. Building up Affiliate / Freelancers’ network** **5. Office Management** **6. Administration** **Field of Experience: Real Estate** -...
-
IT Team Lead
1 month ago
Dubai, United Arab Emirates Quadcode Full time**About the Team** We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Now we are looking for a **Golang Team Lead** to join our **Core...
-
Team Lead
5 months ago
Dubai, United Arab Emirates Quanterra Group Full timeA leading Real Estate Agency in the UAE is looking for a Team Lead who will lead the team of real estate agents and drive business growth in the competitive real estate market in UAE. You will be responsible for cultivating a high-performing team, fostering an environment of open communication, and achieving ambitious sales targets. KEY DUTIES AND...
-
Reimbursement Team Lead
5 months ago
Dubai, United Arab Emirates Dubai Limited Investment Full timeImmediately hiring Reimbursement Team Lead with Insurance Experience Must have 5+ years in TPA/Insurance companies Data entry and adjudication of Reimbursement claims accurately Supervise and monitor the daily target of the reimbursement team, TAT of Reimbursement claims, Quality of processing, and other Key performance indicators set by the...