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Club Security/bouncer's Supervisor

4 weeks ago

Dubai, United Arab Emirates DoorSec Security Services Full time

**MUSCULAR Physique with proven experience is a must**:

- **Must be able to join immediately (Preferred Visit or Cancelled Visa holders)**

The supervisor's responsibilities encompass team management, performance monitoring, communication, client relationship management, coordination with Doorsec management, training and development, conflict resolution, and reporting and documentation.. His main responsibilities will include:

- **Ensuring compliance with local laws**:The supervisor must be familiar with the laws and regulations governing security, alcohol service, and crowd management in Dubai. They must ensure that the club operates within the legal framework and promptly report any potential violations to management.
- **Adhering to cultural norms**:Dubai is a diverse city with a rich cultural heritage. The supervisor must respect and uphold local customs and traditions. They must ensure that club policies and behavior standards are culturally appropriate and help maintain a respectful and inclusive environment.
- **Maintaining high standards of customer service**:Dubai is known for its world-class hospitality. The supervisor plays a role in upholding this reputation. They must greet and assist patrons in a professional and friendly manner, ensuring a positive and enjoyable experience while maintaining security protocols.
- **Managing VIP and high-profile guests**:Dubai attracts many VIPs and high-profile individuals. The supervisor may be responsible for identifying and managing these guests, providing them with enhanced security and privacy, and ensuring their overall satisfaction and safety.
- **Language proficiency**:Given the multicultural nature of Dubai, the supervisor may need to be proficient in multiple languages to effectively communicate with diverse patrons and handle any language barriers that may arise.
- **Cultural sensitivity and conflict resolution**:Dubai is a cosmopolitan city with people from various backgrounds. The supervisor should be culturally sensitive, demonstrating excellent communication and conflict resolution skills to de-escalate disputes, resolve conflicts peacefully, and maintain a harmonious atmosphere.
- **Knowledge of emergency protocols**:The bouncer/security supervisor should be familiar with emergency response protocols specific to Dubai, including procedures for medical emergencies, fire incidents, or other unforeseen events. They must coordinate with emergency services and ensure the safety of patrons and staff during such situations.
- **Collaborating with authorities: T**here may be close collaboration between security personnel and local authorities. The supervisor may work closely with the Dubai Police or other regulatory bodies to ensure compliance with regulations, report incidents, and seek assistance when needed.
- **Maintaining a professional appearance**:The supervisor must adhere to the club's dress code and maintain a professional appearance. They serve as representatives of the venue and contribute to its overall image and reputation.
- **Training and development**:Continuous training and development are essential for supervisors. They must stay updated on industry best practices, attend relevant workshops or courses, and acquire certifications specific to security management in the Dubai (SIRA).

**Job Types**: Permanent, Full-time

**Salary**: AED4,000.00 per month

**Experience**:

- Club Security: 3 years (required)

**Language**:

- English (required)