Telesales Executive
7 months ago
A Telesales Representative, also known as an Inside Sales Representative or Telemarketer, plays a crucial role in generating sales opportunities and revenue for a company through telephone calls. Here is a sample tele sales job description that can be customized based on specific company needs:
**Job Title: Telesales Representative**
**Responsibilities**:
**Cold Calling**: Initiate outbound calls to prospective customers to introduce our products or services.
**Product Knowledge**: Acquire and maintain in-depth knowledge of our products or services to effectively communicate their features and benefits.
**Lead Generation**: Identify and qualify potential leads through proactive outbound calling and follow-up on marketing-generated leads.
**Customer Relationship Management**: Build and maintain strong customer relationships by understanding their needs, addressing concerns, and providing relevant information.
**Sales Pitch**: Deliver compelling sales pitches to promote products or services and persuade potential customers to make a purchase.
**Quota Achievement**: Meet and exceed monthly and quarterly sales quotas to contribute to overall team and company targets.
**Pipeline Management**: Manage and update customer information, sales activities, and opportunities in the CRM system.
**Objection Handling**: Effectively address customer objections and concerns to overcome barriers in the sales process.
**Collaboration**: Work closely with the sales team, marketing, and other departments to optimize sales efforts and contribute to the overall success of the organization.
**Documentation**: Prepare and submit accurate and timely reports, including call logs, sales activity reports, and customer feedback.
**Qualifications**:
**Education**: High school diploma or equivalent. A degree in Business, Marketing, or a related field is a plus.
**Experience**: Proven experience in telesales, inside sales, or a similar role. Familiarity with CRM software is an advantage.
**Communication Skills**: Excellent verbal communication skills with a clear and confident speaking voice.
**Sales Skills**: Strong persuasion and negotiation skills. Ability to understand customer needs and tailor sales pitches accordingly.
**Goal-oriented**: Results-driven with a demonstrated ability to meet and exceed sales targets.
**Adaptability**: Ability to adapt to changing business requirements and thrive in a dynamic and fast-paced environment.
**Team Player**: Collaborative attitude with the ability to work effectively in a team.
**Resilience**: Ability to handle rejection and overcome challenges with a positive and persistent attitude.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- telemarketer: 1 year (preferred)
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