Waiter

2 weeks ago


Dubai, United Arab Emirates Tangerine Restaurant LLC Full time

Job description

**Position**: Waiter

**Location**: Business Bay & JLT

**Waiter Job Description**

A **Waiter** (or Server) ensures guests have a pleasant dining experience by providing excellent customer service and attentiveness.

**Key Responsibilities**:

- **Customer Service**:

- Greet guests warmly and assist them with seating if needed.
- Take accurate food and drink orders.
- Answer questions about the menu, daily specials, or ingredients.
- **Order Management**:

- Relay orders to kitchen staff or bartenders.
- Deliver food and beverages promptly.
- **Table Maintenance**:

- Regularly check on guests to ensure satisfaction.
- Refill drinks and clear empty dishes as needed.
- Handle any complaints or issues courteously.
- **Billing**:

- Present the bill to guests and process payments.
- Handle cash and operate POS systems efficiently.
- **Cleanliness**:

- Reset tables for the next guests.
- Ensure the dining area is tidy and clean.
- **Teamwork**:

- Assist fellow staff during busy periods.

**Skills & Qualifications**:

- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Attention to detail and multitasking abilities.
- Previous experience is a plus but not always required.

**Hostess Job Description**

A **Hostess** serves as the first point of contact for guests, ensuring a warm welcome and efficient seating.

**Key Responsibilities**:

- **Guest Interaction**:

- Greet guests as they arrive with a friendly and professional demeanor.
- Confirm reservations or note walk-ins.
- Provide wait time estimates for seating when necessary.
- **Seating Arrangements**:

- Escort guests to their tables and present menus.
- Manage the seating chart to maximize efficiency and guest satisfaction.
- **Customer Support**:

- Address guest inquiries or direct them to the appropriate staff.
- Handle complaints or concerns promptly and professionally.
- **Reservation Management**:

- Answer phone calls and manage reservations.
- Confirm bookings and special requests.
- **Ambience Maintenance**:

- Keep the entrance area and host stand clean and organized.
- Ensure the dining area looks inviting.
- **Coordination**:

- Communicate with servers and kitchen staff regarding large parties or special requests.

**Skills & Qualifications**:

- Strong organizational and multitasking abilities.
- Exceptional customer service and communication skills.
- Professional appearance and friendly personality.
- Familiarity with reservation software is a plus.

Pay: AED2,000.00 - AED2,500.00 per month


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