ERP Finance Support Manager

4 weeks ago

Abu Dhabi, United Arab Emirates Farah Experiences Full time

**Job Overview**

The financials support manager will also act as the point of contact for all Oracle financials support and enhancements requests. When implementing new system enhancements or capabilities, the consultant is expected to utilize in-depth knowledge of the Oracle Financials Applications, as well as industry best practice expertise, to consult with end user community to provide cost effective solutions to business scenarios.

**Job Scope**
- Identifies and applies creative and innovative approaches to resolving product implementation and integration obstacles and problems.
- Manage functional requests from end user community.
- Define functional requests priorities, write functional specifications and coordinate developments with technical team.
- Review Oracle fusion quarterly functional updates, understand, map to the business needs, test/validate cross functional and deployment them upon business confirmation,
- Design and develop OTBI reports, FRC reports and write basic data exactions queries using SQL
- Support and manage all Finance and Oracle Projects integrations (oracle and third-party integrations)
- Establish/define reconciliation process and reports and support the business users during month-end and year-end reconciliation process
- Design and define process wise custom fusion roles and provide the data access as appropriate
- Should encourage the business to use Oracle standard functionalities and reports
- Mapping business requirements and translating these requirements into Oracle Applications functional specifications.
- Develop unit test scripts and coordinate User Acceptance Testing of the system enhancements or custom solutions.
- Work with Oracle to resolve service requests.
- Lead and direct the following phases of system life cycle:

- Handle period closing and reconciliation process between sub ledger and third-party systems.
- Reports build and customization based on end user requirements.
- Train the end user community on systems where applicable.
- To participate in audits of use of systems. Detect and collect issues, Implement action plan and coordinate actions.
- Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
- Embrace and adhere to support service level agreements agreed with the end user community.
- Regularly communicate to the users the status of the support or enhancement requests.
- Collaborate with ERP support teams across other domains to ensure timely resolution of incidents.
- Work collaboratively with project team(s) and end users to develop, test, and implement Oracle Clouds solutions

**Requirements**:

- Bachelor’s degree in business administration, computer science or a related field is the minimum requirements for this position.
- CA/ACCA/CPA qualification would be great advantage.
- 3+ years of Oracle fusion experience related to Finance modules
- 7+ years’ experience working with Oracle Financial modules
- 5+ years working with implementation of Oracle Financial modules
- 2 + years working with supporting end users of Oracle Financial modules
- Ability to continuously coordinate with multiple parties and supervisors while maintaining independence
- Extensive experience in Oracle EBS Modules:

- General Ledger
- Accounts Payable
- Accounts Receivable
- Fixed Assets
- Cash and Expense Management
- RMCS
- AGIS
- Oracle FRS/FRC
- OTBI
- Working experience on FBDI and ADFDI
- Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization within software environment
- Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment

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