Manager Nbi Account Management

7 days ago


Dubai, United Arab Emirates du Full time

Others- New Business & Innovation
-   
- 10035 Requisition #**Job Purpose**:
To develop the end-to-end delivery of customer services and agreement for transitioning of the current client services and the transformation project execution with the agreed timeline and estimated budget.

**Key Accountabilities**:

- Works with the Products and Service Management & Delivery to qualify and quantify the opportunities that will enable business automation and orchestration amongst the business leaders, partners and suppliers
- Participates in IT Project governance meetings and work with the stakeholders to govern the internal projects and suers seamless integration and digital business approaches,
- Responsible to govern and lead large and complex transition and transformation engagements, engaging client project sponsors and project managers from the initiative conceptualization through the customer current environment to a steady state implementation;
- Develops, implements and maintain a Project Management Framework and Methodology to manage client engagements.

**Qualifications**:

- Minimum 10-15 years broad based experience in Outsourcing, Managed Services, Product Management and Pre-sales
- Bachelor's degree in Computer Science or related IT field
- Project Management Institute Certification, Agile Project Management Certification
- ITIL V3 Foundational Certification, preferably ITIL Service Design or Transition Certification


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