Relationship Officer

4 months ago


Dubai, United Arab Emirates Plexus Group Full time

**About the company**:

- With our industrious accumulated experience of more than 30 years within the dynamic market, our core values and missions revolve greatly upon customer gratification and loyalty to cater top-tier and optimal services aiming to become the one-stop platform and no.1 choice of all client diaries.

Get a chance to unleash your potentials and skills in a dynamic, favorable and competitive environment provided by us, as a company

**Job Description
- Relationship Officer
- banking services**

As a relationship officer you will be required to:

- Identify opportunities for idealistic business growth and success
- Assist in the generation of new business prospects
- Develop and maintain positive links and association with clientele
- Understand customer requirements and address them comprehensibly
- Provide customer audience with accurate and valid information regarding the company service being offered.
- Promote high quality sales with optimal customer service
- Aim to preserve and retain customers

Promote positive customer satisfaction, gratification and loyalty.

**Preferred requirements and qualifications**:

- Proven experience in CRM or as a relationship officer
- Familiarity and comprehension of CRM and sales practices to boost growth and profitability
- Rational and strong problem-solving attitude to handle complex and non-standard situations/interactions
- KYC and documentation literacy
- Excellent communication skills
- Must have basic knowledge and acquaintance with the wide array of Business Banking Services
- Aptitude and the ability for fostering positive relationships
- Customer oriented mindset
- Ability to manage and cooperate with external parties
- Capability to learn, develop and implement acts and practices at a fast pace.

**Requirements and Skills Must-Haves**:

- Communication skills
- Interpersonal skills
- Problem-solving skills
- Organizational skills
- Customer-handling skills
- Risk management skills
- Effective verbal and non-verbal skills
- Computer and language literacy
- Effective time management skills
- Punctuality

**What we offer**:

- Salary package ranging from 2,500 up to 5,000
- Attractive incentives package
- Inclusion of Perks and benefits as per UAE law
- **Employer Prefernce**_

Ø Must be able to join immediately

Ø Approximately 1-2 years of experience

Ø Must be able to commute to Dubai

Ø Educational background in business management, marketing, finance, etc

**Salary**: AED2,500.00 - AED5,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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