IT Assistant

**Roles and Responsibilities**
- Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs
- Sets up and configures desktop computers, peripherals, and accounts assigning security level
- Installs software and installs and repairs hardware and peripherals
- Tests programs
- Troubleshoots, diagnoses problems and implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
- Maintains systems, databases, and web pages
- Administers user accounts
- Designs and produces basic reports
- Sets up and submits production jobs and edits and debugs computer output;
- Transfers computer files between platforms
- Provides basic troubleshooting, repair, and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems
- Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns
- Arranges for distribution of output to the customer
- Maintains records
- Contributes to unit goals by accomplishing related duties as required

**Salary**: AED4,500.00 - AED5,000.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)