After Sales

2 weeks ago


Dubai, United Arab Emirates German Imaging Technologies Dubai Full time

**We’re hiring - join our B2B Sales Team**

**Who we are**:
German Imaging Technologies (GIT) Dubai LCC is the first and only fully licenced recycler and manufacturer of toner cartridges and refurbished printers. We serve our clients across the Middle East and Africa since 1999 from our offices in Germany, U.A.E. and Kenya.

**Your function**:
After Sales & Logistics Coordinator, based in Dubai, U.A.E.

**Job Purpose**:
Ensure GIT's tie-breakers are met and provide customers with a smooth and seamless experience.

**What we expect**:

- Ensure 98% next day local delivery
- Ensure 100% compliance with export documentation
- Ensure 100% GIT Brand guarantee fulfillment
- 0 Call backs in first 3 months post printer deployment
- Conduct NPS Survey and scoring with customers
- Share daily dashboard reports (logistics and service)

**Who you are**:

- **Experienced in customer service or similar expertise
- Min 2 years.**:

- Go getter with positive attitude. Self driven.
- Empathetic and excellent communication skills.
- Proficiency in Microsoft Excel.
- Meet our key core values, importantly integrity, curiosity, and responsiveness.

**Salary**: AED3,000.00 - AED5,000.00 per month

Application Question(s):

- What questions do you have for us?


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