Banquet Supervisor at Intercontinental® Ras Al

2 weeks ago


UAE, United Arab Emirates InterContinental Full time

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

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The InterContinental® Ras Al Khaimah Mina Al Arab Resort and Spa comprises o351 keys, a health club, a spa, and two pools. Covering an area of 43,770 sqm, the resort is a short drive from famous archaeological sites such as Dhayah Fort and Sheba’s Palace. Set on a headland surrounded by protected coastal wetlands with lush landscaping fronting a sweeping beach on one side and a man-made waterway on the other, the guest rooms, suites, and chalets offer panoramic water views.

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Your day to day
To assure the highest degree of guest satisfaction by ensuring that guests needs and requirements are addressed promptly during functions. To provide assistance to banquet service staff on different client requests. Some of your responsibilities are:

- Executes banquet function orders
- Monitors the productivity level of each banquet service staff and extends assistance to anyone requiring guidance during functions
- Ensures that the highest quality standards in banquet operations are followed accordance with the hotel service procedures.
- Coordinates with Banquet staff and other departments involved in the preparation for the different functions to determine whether all necessary arrangements have been made
- Follows up on functions and ensures that these are carried out to the last detail
- Welcomes and bids farewell to all guests and group organizers
- Performs other duties that may be assigned by immediate supervisor
- Posts revenues in Micros and follows billing instructions as per function sheet
- Assists banqueting staff in room set up, service during events
- Coordinates during events that the operation is running smoothly by supervising everybody on keeping an eye on service and food

What we need from you
- Preferably qualification in Hospitality Management
- 2-3 years experience a similar position or a related field with a proven track record of success.
- Experience in a 5 star luxury hotel company is essential.
- Excellent written and spoken communication skills in English, particularly to deal effectively with people from diverse backgrounds.
- Ability to work as part of a diverse team with colleagues from different cultures and countries.
- Maintains high confidentiality in regards to guest privacy and any related hotel matters.

What we offer

We are an equal opportunity employer



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