Digital Banking Operations Manager

2 weeks ago


Dubai, United Arab Emirates Ateca Consulting Ltd Full time

**Digital Banking Operations Manager**

Are you passionate about driving operational excellence in the digital banking sector? We're seeking a dynamic and experienced professional to lead our digital banking operations team.

**Responsibilities**:

- Oversee day-to-day operations of digital banking platforms and services.
- Develop and implement operational strategies to enhance efficiency and customer satisfaction.
- Monitor key performance indicators (KPIs) and ensure adherence to service level agreements (SLAs).
- Lead a team of operations specialists, providing guidance and support to achieve departmental goals.
- Collaborate with cross-functional teams to implement process improvements and drive innovation in digital banking operations.

Qualifications:

- Bachelor's degree in Business, Finance, or a related field; MBA preferred.
- 5+ years of experience in banking operations, with a focus on digital channels.
- Proven track record of successfully managing digital banking platforms and services.
- Strong understanding of banking regulations and compliance requirements.
- Excellent leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment and drive change effectively.

**Job Type**: Contract

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)



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