Digital Banking Operations Manager
4 days ago
**Digital Banking Operations Manager**
Are you passionate about driving operational excellence in the digital banking sector? We're seeking a dynamic and experienced professional to lead our digital banking operations team.
**Responsibilities**:
- Oversee day-to-day operations of digital banking platforms and services.
- Develop and implement operational strategies to enhance efficiency and customer satisfaction.
- Monitor key performance indicators (KPIs) and ensure adherence to service level agreements (SLAs).
- Lead a team of operations specialists, providing guidance and support to achieve departmental goals.
- Collaborate with cross-functional teams to implement process improvements and drive innovation in digital banking operations.
Qualifications:
- Bachelor's degree in Business, Finance, or a related field; MBA preferred.
- 5+ years of experience in banking operations, with a focus on digital channels.
- Proven track record of successfully managing digital banking platforms and services.
- Strong understanding of banking regulations and compliance requirements.
- Excellent leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment and drive change effectively.
**Job Type**: Contract
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
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