Telemarketer - Exhibitions (Temp)

2 months ago


Dubai, United Arab Emirates WeSource Full time

Position: Tele-Marketer - Exhibitions (Temp)
- Monthly Salary: AED 7000
- Contract Duration: 4 months (January 2025 to April 2025)
- Locations: Dubai

**Job summary**:
The Telemarketer will solicit information or orders for goods or services over the telephone for various Exhibitions/Conferences. S/he will also enter data into Excel sheets and/or CRM systems.

**Major responsibilities and accountabilities**:
**1) Tele-Sales and Tele-Marketing**

a) Being the point of contact for visitors regarding Show Information

b) Calling visitors/exhibitors to verify current contact information or add missing information into the CRM system

c) General database Cleansing activities

2) **Use of Information and Tools in Day to Day Activities**

a) Researching information using various tools

b) Compile, categorize or log phone conversation outcomes or schedule follow-up actions using CRM system and tools at hand

c) Compile Improvement reports based on phone conversations and handing over to direct line managers for exhibitions service improvement

d) Reconcile Data after upload into CRM system

**Qualifications**:
**Competencies**
- Very good communication skills over the phone to convey information effectively
- Very good Active Listening skills - giving attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Good Persuasion Skills
- Good Time Management Skills
- Good Critical Thinking Skills
- Good Attention to Detail
- Knowledge of CRM Software and ability to write up outcomes of phone conversations
- Dealing with various cultures and deep understanding of the Middle Eastern Culture
- Ability to multi-task, meet deadlines and stay calm under pressure.
- Alert personality.

**Formal Education**
- At least 1 year of Telemarketing and Customer Service experience preferred.

**Experience**
- Proficient in English Speaking and Writing (mandatory)

Proficient in Arabic Speaking and Writing (Preferred, but Optional)

**Job Type**: Contract
Contract length: 4 months

Pay: AED7,000.00 per month


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