Telesales Executive

2 weeks ago


Abu Dhabi, United Arab Emirates Mersat Group Management LLC Full time

Vacancy Announced**:Friday, 17 November 2023**

**Responsibilities and Duties**
- Contact potential or existing customers to inform them about our services and requirements.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process service orders accurately.
- Prepare proposals to close sales.
- Keep records of calls and sales and note useful information.

**Mersat Group of Companies** in the UAE offers a unique combination of environmental studies, waste management, ISO certification and competency training, information technology, tourism, logistics, and much more, with high-quality services that are beneficial for all types of businesses. We are pleased to announce an incredibly exciting opportunity to join our Abu Dhabi division.

As a **Telesales Executive**, you will be responsible for performing, coordinating, and executing sales activities, monitoring the market and competitors, and ensuring that established department sales targets are reached, contributing to the achievement of company revenue objectives. We are looking for enthusiastic female telesales and marketing representatives/client relationship managers to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator with superior people skills. They must be comfortable presenting our services over the phone and dealing with customer doubts. The goal is to help the company grow by bringing in customers and developing business.
- Proven experience as a telesales representative.
- Proven track record of successfully meeting sales quotas, preferably over the phone.
- Good knowledge of relevant computer programs and telephone systems.
- Ability to learn about our services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills, with the ability to resolve issues and address complaints.
- Responsible
- Organized
- Punctual
- Time Management
- Initiative
- Honest & Reliable
- Stress tolerant
- High energy levels
- Self-motivated
- Team player
- Minimum of 2 years of experience in telesales.
- Thorough knowledge of telesales.
- Ability to handle clients over the phone.
- Creative thinking skills - Advanced
- Accurate listening skills - Advanced
- Negotiation skills - Advanced
- Communication skills - Proficient
- Information gathering and management skills
- Proficient
- Problem Solving skills - Proficient
- Computer skills - Proficient
- English language skills - Excellent

Thanks,

HR Director for the Employee Selection Team
Mersat Group Management LLC
Abu Dhabi - UAE

**Job Type**: Permanent

Application Question(s):

- Are you willing to live within Abu Dhabi City?
- Are you willing to join immediately?

**Education**:

- Bachelor's (required)

**Experience**:

- Telesales: 2 years (required)

**Language**:

- Fluent English (required)

Expected Start Date: 26/11/2023


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