Housekeeping Runner

2 weeks ago

Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

**Mandarin Oriental Downtown, Dubai**

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and a 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

Scope of Position

The Housekeeping Runner is responsible for maintaining the housekeeping stores, replenishing floor pantries, delivering guest requests, and ensuring that all public and back-of-house areas are well-stocked and organized. The role requires strong attention to detail, excellent organizational skills, and the ability to handle and transport heavy loads efficiently. The Housekeeping Runner also assists with mini bar item inventories, restocking pantries, and supporting the housekeeping team in providing a seamless guest experience.

**Responsibilities**:

- Departmental:_
- Stock Management: Receive and store housekeeping supplies in the appropriate areas, ensuring that stock levels are maintained and organized according to FLHSS&E standards. Notify the supervisor of low stock levels.
- Pantry Maintenance: Refill guest supplies, linens, and mini bar items in floor pantries daily, ensuring that all items are stocked according to par levels.
- Guest Deliveries: Deliver guest requests such as extra beds, baby cots, and other special items to guest rooms promptly and with the highest level of service. Ensure proper presentation and adherence to Mandarin Oriental standards.
- Item Removal: Remove soiled linens, towels, extra beds, baby cots, and special request items from guest rooms and pantries, placing them in the appropriate storage areas without causing damage.
- Inventory & Restocking: Conduct mini bar item inventories and restock pantries with water bottles, bathroom amenities, and other guest supplies as needed.
- Room Preparation: Assist in placing missing items in guest rooms, updating traces, and fulfilling special requests before rooms are inspected.
- Housekeeping Support: Assist Room Attendants with tasks when needed and perform additional duties as assigned by the Executive Housekeeper or Assistant Executive Housekeeper.
- Standard Adherence: Follow all MOQA, LQE, LQA, Forbes, and FLHSS&E standards at all times, ensuring that all tasks are performed safely and efficiently.
- Colleague Relations:_
- Team Coordination: Work closely with the housekeeping team to ensure that all public and guest areas are well-maintained and stocked. Communicate effectively with colleagues and supervisors to ensure smooth operations.
- Training & Development: Participate in all required training sessions and stay updated on new housekeeping procedures and standards.
- Guest Relations:_
- Guest Interaction: Respond promptly and courteously to any guest requests or inquiries related to housekeeping services, ensuring that all interactions reflect the luxury standards of Mandarin Oriental.
- Service Excellence: Deliver all guest-requested items, such as extra beds, baby cots, and additional amenities, with attention to detail and a commitment to exceeding guest expectations.
- Problem Resolution: Address any guest concerns or complaints regarding housekeeping services in a professional and empathetic manner, escalating issues to the supervisor when necessary to ensure timely resolution.
- Confidentiality & Privacy: Respect and protect guest privacy by adhering to the Do Not Disturb policy and handling guest belongings with care and discretion.
- Personalized Service: Take note of guest preferences and special requests, ensuring that these are communicated effectively to the rest of the housekeeping team to enhance the overall guest experience.

**Skills and Qualifications**

**Education & Certificates**
- Minimum: Senior High School Diploma or equivalent.
- Preferred: Vocational Diploma in Hospitality or a related field is an advantage.

**Experience**
- Minimum of 1 year of experience working in a luxury hotel environment, preferably in a housekeeping role.
- Middle East experience is an advantage.
- Hotel pre-opening experience is an advantage.

**Technical Skills**
- Proficiency in using housekeeping management systems such as Actabl/Alice, Oracle, IBS, and Microsoft Office for inventory management and reporting.
- Strong organizational skills with the ability to manage multiple tasks efficiently.

**Communication and Language skills**
- Clear and effective verbal and written communication skills in English are required.
- Proficiency in Arabic or other languages is an advantage.

**Behavioral Skills**
- Ability to handle heavy loads and perform physical tasks efficiently.
- Exceptional attention to detail and organizational abilities.
- Flexibil

  • Runner, Housekeeping

    2 months ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Runner, Housekeeping (13955) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every...

  • Careline Runner

    6 months ago

    Dubai, United Arab Emirates Hilton Full time

    CARELine Runner A CARELine Runner is responsible for supporting Guest operations and delivering room service, and guest room amenities to the guest room delivering creating excellent food and beverage & room experience, exceeding guest expectations. **What will I be doing?** As a CARELine Runner, you would be responsible for upholding the highest quality...

  • Linen Runner

    2 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24186706 **Job Category**Rooms & Guest Services Operations **Location**Le Royal Meridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about moving items from one place...

  • Runner

    6 months ago

    Dubai, United Arab Emirates Atlantis The Royal Full time

    Runner (9360) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • Runner

    6 months ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Runner (11452) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • At Your Service Runner

    6 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24068157 **Job Category** Rooms & Guest Services Operations **Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Housekeeping Attendant

    6 months ago

    Dubai, United Arab Emirates The First Group Full time

    **Job Description**: **SUMMARY** To ensure that all guest and colleague areas are maintained to a high standard of maintenance and cleanliness, as assigned by the Housekeeping Management Team and in accordance with the Company policies, procedures and standards as laid out by the management to ensure maximum guest satisfaction. **KEY RESPONSIBILITIES** -...

  • Minibar Runner

    4 weeks ago

    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Responsibilities**: - It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. - MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. - It is part of your role and your...

  • F&b Runner

    6 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24025943 **Job Category** Rooms & Guest Services Operations **Location** Marriott Resort Palm Jumeirah Dubai, Palm West Beach Palm Jumeirah Road, Dubai, 0, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about moving items from...

  • F&b Runner-korean Steakhouse and Lounge

    6 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23140243 **Job Category** Rooms & Guest Services Operations **Location** Marriott Resort Palm Jumeirah Dubai, Palm West Beach Palm Jumeirah Road, Dubai, 0, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **SMOKI MOTO** Smoki Moto - the first luxe/...

  • F&b Runner

    6 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24042671 **Job Category** Rooms & Guest Services Operations **Location** Marriott Resort Palm Jumeirah Dubai, Palm West Beach Palm Jumeirah Road, Dubai, 0, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about moving items from...

  • Franchise Hotel

    6 months ago

    Dubai, United Arab Emirates Holiday Inn Full time

    **About Us** JOIN ISHRAQ HOSPITALITY Ishraq Hospitality, established in 2007, has been here for more than a decade and by bringing our network of hotels together with a drive to nurture talent, we are committed to provide our colleagues "A Place to Grow". We present opportunities for them to build a career, gain valuable competencies and skills through...

  • Housekeeping Butler

    6 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24028326 **Job Category** Housekeeping & Laundry **Location** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Operations Staff Required

    6 months ago

    Dubai, United Arab Emirates Haya Recruitment Full time

    A client is opening up a new outlet in Oman. It is a very large and fast paced brand operating in the Mediterranean Cuisine sector. They are looking for talent with experience working in the region (UAE, Bahrain, Oman) and for large fast paced restaurants. For the below positions: - Bar Back - Bartender - Busperson - Commi 1 Pizza / Pastry - Commi 2 -...

  • Careline Runner

    6 months ago

    Dubai, United Arab Emirates Hilton Full time

    **Principle Responsibilities & Position Purpose**: Responsible for maintaining and transporting of food products, in a timely and efficient way, to the guest rooms for the room service, checking and refilling of the minibars, transporting and set up of extra beds, sofa beds, baby cribs or any housekeeping in room amenities upon guest request with the use of...

  • Speciality Runner

    6 months ago

    Dubai, United Arab Emirates BANYAN TREE Full time

    **Company Description** Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10...

  • Speciality Runner

    6 months ago

    Dubai, United Arab Emirates BANYAN TREE Full time

    **Company Description** Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10...

  • Laundry Attendant

    3 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24156753 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Meridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about moving items from one...

  • Linen Runner

    6 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24046611 **Job Category** Housekeeping & Laundry **Location** Le Royal Meridien Beach Resort & Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Operate and monitor washing, dry cleaning, and drying...

  • Hotel Cleanliness Expert/ Runner

    6 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24030896 **Job Category** Housekeeping & Laundry **Location** La Ville Hotel & Suites CITY WALK Dubai Autograph Collection, Al Multaqa Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...