Female Saloon Receptionist

3 weeks ago


Abu Dhabi, United Arab Emirates ELITE MEDICALS Full time

A Female salon receptionist plays a crucial role in the smooth operation of a salon or spa by managing front desk activities and providing exceptional customer service. Here's a general job description for a salon receptionist:
1. Greeting and Check-in: Welcome clients as they enter the salon, assist them with checking in for their appointments, and provide any necessary forms or paperwork to be filled out.

2. Appointment Scheduling: Manage the salon's appointment book, schedule and reschedule appointments, and coordinate with stylists, technicians, and other staff to ensure efficient scheduling and avoid conflicts.

4. Check-out and Payment Processing: Calculate service costs, process payments, issue receipts, and manage cash registers or electronic payment systems accurately. This may include selling retail products or gift cards.

5. Retail Product Knowledge: Have a good understanding of the salon's retail products, including hair care, skincare, and beauty products, to assist clients with their purchase decisions and provide product recommendations.

6. Client Assistance: Address client concerns, provide assistance in a professional and courteous manner, and ensure that client needs are met throughout their visit.

7. Salon Maintenance: Keep the reception area clean, organized, and presentable. This includes managing waiting areas, restocking supplies, and arranging magazines or promotional materials.

8. Appointment Reminders and Follow-ups: Contact clients to confirm upcoming appointments or follow up after their visits to ensure their satisfaction and gather feedback.

9. Team Collaboration: Collaborate with salon staff, including stylists, technicians, and management, to ensure a smooth flow of operations, relay important information, and assist with any necessary tasks.

10. Administration and Record-keeping: Maintain salon records, including client profiles, appointment history, and payment records, using salon management software or manual systems as required.

11. Problem Solving: Handle any issues or complaints from clients in a professional and diplomatic manner, seeking solutions or escalating concerns to the appropriate staff or management when necessary.

12. Knowledge of Salon Services: Stay informed about salon services, promotions, and special offers to effectively communicate and upsell services to clients.

It's important to note that specific responsibilities may vary depending on the salon's size, services offered, and other factors. Additionally, some receptionists may take on additional duties such as inventory management, social media management, or assisting with marketing efforts.

**Salary**: AED4,500.00 - AED5,000.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- receptionist: 2 years (preferred)

**Language**:

- Arabic (required)


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