Reservation Agent

Ensuring that all procedures are performed to the hotel's standards. Assist where necessary to ensure optimum service to guests, visitors and other departments. - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and...

Ensuring that all procedures are performed to the hotel's standards. Assist where necessary to ensure optimum service to guests, visitors and other departments. - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and...

We are looking for a **Reservation Agent** with **3+ years of experience** for our 4-star hotel in **Fujairah**. Immediate joining required. **Benefits**: - Free food, accommodation, and visa. Pay: AED2,500.00 - AED3,000.00 per month

**Additional Information** **Job Number**25038822 **Job Category**Reservations **Location**Le Meridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

**Duties & Responsibilities** - Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. - Sell the Hotel’s products and services using up-selling and suggestive selling techniques. - Assist to book and block all rooms according to required standards and manage all special...

**Duties & Responsibilities** - Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. - Sell the Hotel’s products and services using up-selling and suggestive selling techniques. - Assist to book and block all rooms according to required standards and manage all special...

As a Hotel Reservation Agent, you will be responsible for managing and processing reservations for guests. You will provide exceptional customer service, assist with inquiries, and ensure a seamless booking experience. Key Responsibilities: Customer Service: Provide friendly and efficient service to guests, addressing inquiries, special requests, and...

To maximize revenues through bedroom sales by setting proactive selling strategies and action plans in order to achieve the budgeted revenue and to maintain a healthy business mix. - Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. - Ensure reservation department and Front Office...

**Brief General Job Description** Supervise, train, schedule and evaluate Reservation Agents, ensuring that all procedures are performed to the hotel's standards. Assist where necessary to ensure optimum service to guests, visitors and other departments. **ESSENTIAL JOB FUNCTIONS** Duties include but are not limited to): - Maintain complete knowledge of...

Roles and responsibilities Customer Service and Communication : Responding to customer inquiries via phone, email, or live chat regarding reservations, services, and availability. Providing detailed information about the services offered (e.g., room types, packages, amenities, rates, etc.). Ensuring that customer requests are handled promptly and...

Be responsible in providing the most efficient and courteous hotel reservations service, - Be well-versed in all reservations handling and process; proficient in operating the reservations systems and equipment, - Master and familiarize the room product in terms of rates, layout and physical attributes, breakdown/configuration, benefits and amenities, -...

**Duties & Responsibilities** - Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. - Sell the Hotel’s products and services using up-selling and suggestive selling techniques. - Assist to book and block all rooms according to required standards and manage all special...

Processes reservations from the sales office other hoteldepartments and travel bagentsb candidates with hotel experience may apply

Roles and responsibilitiesCustomerService andCommunication:Respondingto customer inquiries via phone, email, or live chat regardingreservations, services, andavailability.Providing detailed informationabout the services offered (e.g., room types, packages, amenities,rates, etc.).Ensuring that customer requestsare handled promptly...

**GUEST SERVICE AGENT**: **Job ID **:2288 **Location **:Fujairah - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 1,600.00 - 1,600.00 **Other Benefits **:Quarterly Service Charge, Medical & Life Insurance, Uniform, Duty Meals, One Way Ticket on 1st year and Two Way on 2nd...

Job DescriptionResponsibilities:Process guest reservations by mail, telephone, or central reservation systems referral.Know the type of rooms available, their location, and layout.Determine room rates based on selling tactics.Prepare letters of confirmation and communicate reservation information to the front desk.Process cancellations, modifications, and...

**Job description** POSITION TITLE: FRONT DESK AGENT **( ONLY WITH HOTEL EXPERIENCE MAY APPLY )** REPORTS TO : Front Office Manager : **( Cancelled Visa ONLY)** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration...

**Job description** POSITION TITLE: FRONT DESK AGENT REPORTS TO : Front office manager : Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests...

Professional DemeanorProvide friendly and professional service to clients.Understand client needs and preferences.Handle complaints or booking issues calmly and effectively.Demonstrate understanding and patience with clients.Communication SkillsClearly convey reservation details, policies, and information.Compose professional emails, confirmation messages,...

**Job description** POSITION TITLE: FRONT DESK AGENT **( ONLY WITH HOTEL EXPERIENCE MAY APPLY )** REPORTS TO : Front Office Manager : **( Cancelled Visa ONLY)** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration...