Receptionist

7 months ago


Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

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**ob Title: Receptionist**

**Location: Abu Dhabi, UAE**

**Position Overview**:
**Responsibilities**:

- Greet patients and visitors in a friendly and professional manner.
- Answer and direct phone calls to the appropriate personnel.
- Schedule and confirm appointments, coordinating with healthcare providers and staff.
- Register new patients, collect necessary information, and update existing patient records.
- Verify insurance information and assist with the completion of necessary forms.
- Maintain cleanliness and organization at the reception area.
- Provide accurate and timely information to patients and visitors regarding services, policies, and procedures.
- Collaborate with medical staff and other departments to ensure efficient patient flow.
- Handle inquiries, resolve issues, and escalate concerns to the appropriate personnel when necessary.
- Assist with administrative tasks, including data entry and filing.

**Qualifications**:

- Proven experience as a receptionist or in a similar customer service role in a medical center or clinic.
- Excellent communication and interpersonal skills.
- Bilingual-** Arabic **and **English** both is mandatory.
- Proficient in using computer systems and basic office software.
- Knowledge of medical terminology is a plus.
- Ability to handle multiple tasks and prioritize in a fast-paced environment.
- Customer-focused with a positive and empathetic attitude.
- Strong organizational and time management skills.

**Education and Experience**:

- High school diploma or equivalent.
- Previous experience in a healthcare setting is advantageous.

**Benefits**:

- Competitive salary
- Health insurance
- Professional development opportunities
- Friendly and inclusive work environment

**About Skills Hub Recruitment Solutions**:


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