Receptionist
7 months ago
J
**ob Title: Receptionist**
**Location: Abu Dhabi, UAE**
**Position Overview**:
**Responsibilities**:
- Greet patients and visitors in a friendly and professional manner.
- Answer and direct phone calls to the appropriate personnel.
- Schedule and confirm appointments, coordinating with healthcare providers and staff.
- Register new patients, collect necessary information, and update existing patient records.
- Verify insurance information and assist with the completion of necessary forms.
- Maintain cleanliness and organization at the reception area.
- Provide accurate and timely information to patients and visitors regarding services, policies, and procedures.
- Collaborate with medical staff and other departments to ensure efficient patient flow.
- Handle inquiries, resolve issues, and escalate concerns to the appropriate personnel when necessary.
- Assist with administrative tasks, including data entry and filing.
**Qualifications**:
- Proven experience as a receptionist or in a similar customer service role in a medical center or clinic.
- Excellent communication and interpersonal skills.
- Bilingual-** Arabic **and **English** both is mandatory.
- Proficient in using computer systems and basic office software.
- Knowledge of medical terminology is a plus.
- Ability to handle multiple tasks and prioritize in a fast-paced environment.
- Customer-focused with a positive and empathetic attitude.
- Strong organizational and time management skills.
**Education and Experience**:
- High school diploma or equivalent.
- Previous experience in a healthcare setting is advantageous.
**Benefits**:
- Competitive salary
- Health insurance
- Professional development opportunities
- Friendly and inclusive work environment
**About Skills Hub Recruitment Solutions**:
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