Female Nursery Receptionist

2 months ago


Dubai International City, United Arab Emirates ECC INTL. CITY Full time

**Qualifications**:

- **Education**: Bachelor's degree in any discipline.
- **Experience**: Minimum 2 years of experience in a similar administrative or receptionist role, preferably in an educational setting.
- **Customer Service**: Excellent customer service skills, with a friendly and professional demeanour. Ability to build strong relationships with parents, staff, and students.
- **Organizational Skills**: Strong attention to detail, organization, and the ability to manage multiple tasks simultaneously. Ability to manage time efficiently and meet deadlines.
- **Computer Literacy**: Proficient in using computer systems and databases for administrative tasks.
- **Problem-Solving**: Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
- **Professional Appearance**: Maintain a professional appearance and demeanour in line with nursery standards.

**Responsibilities**:

- Manage student enrolments, schedules, and the admissions process. Organize and update student records, including grades, attendance, and finances.
- Perform general clerical tasks such as printing transcripts, filing documents, and maintaining student information securely.
- Assist with the induction process for new families, distribute welcome packs, and conduct follow-up calls to ensure a smooth transition. Address parental inquiries and concerns and escalate issues when necessary.
- Support the organization of parent/community events and engagement activities. Coordinate with parents regarding school activities and celebrations.
- Welcome and engage with prospective parents and visitors, assist with item drop-offs, early pick-ups, and ensure visitor access procedures are followed.
- Manage student attendance records, evacuation logs, lateness, and early pick-ups. Enter and update student profiles in various systems.
- Assist with KHDA student registration and ensure adherence to Ministry of Education and KHDA regulations.
- Assist with fee payments, admissions-related financial processes, and maintaining waiting lists. Provide general administrative support to the Manager as required.
- Answer, screen, and forward phone calls, providing basic information when required.
- Sort and manage daily mail, deliveries, and couriers.
- Monitor visitor access, maintain security procedures, and issue visitor badges.
- Update appointment calendars, schedule meetings, and handle room bookings.
- Conduct exit interviews with parents of withdrawing students.
- Assist with survey campaigns and marketing efforts to improve parent engagement.
- Help maintain a clean and organized reception area.

Pay: AED3,000.00 - AED3,500.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Receptionist/Administrative: 2 years (required)

**Language**:

- English (required)



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