Store Operations Manager
2 days ago
As the Store Operations Manager, you will be responsible for overseeing the daily operations of our hypermarket, ensuring the highest standards of customer service, operational efficiency, and profitability. You will lead a team of department managers and staff, fostering a positive work environment while implementing strategic initiatives to meet company goals.
**Key Responsibilities**:
- Manage overall store operations, including inventory management, merchandising, and customer service.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Drive sales and profitability by analyzing sales performance and implementing effective action plans.
- Lead, mentor, and train department managers and staff, promoting a culture of excellence and teamwork.
- Develop and implement operational strategies to improve customer experience and satisfaction.
- Monitor sales trends and customer feedback to adjust product offerings and promotional activities.
- Maintain high standards of store presentation and visual merchandising.
- Collaborate with supply chain management to optimize inventory levels and product availability.
- Prepare reports on operational performance, budgets, and forecasts for senior management.
**Qualifications**:
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in store operations management, preferably in a retail hypermarket within the UAE or GCC region.
- Proven track record of driving sales, profitability, and operational excellence.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Strong analytical and problem-solving skills.
- Knowledge of retail trends, best practices, and customer service excellence.
Pay: AED6,000.00 - AED7,000.00 per month
Application Question(s):
- How many years of relevant experience in Retail Hypermarket/Supermarket do you you have?
**Experience**:
- Hypermarket/Supermarket: 5 years (required)
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