Administrative Coordinator
2 weeks ago
**About Kitchen Warehouse**:
Kitchen Warehouse is a leading supplier of high-quality commercial kitchen equipment, providing innovative solutions to restaurants, hotels, catering companies, and other food service establishments. With a commitment to excellence and customer satisfaction, we strive to deliver superior products and personalized service to meet the diverse needs of our clients.
**Position Overview**:
We are currently seeking an organized and detail-oriented Administrative Coordinator to join our team at Kitchen Warehouse. The Administrative Coordinator will be responsible for managing incoming calls, directing inquiries to the appropriate department or personnel, and coordinating maintenance requests with our maintenance team.
**Key Responsibilities**:
- Serve as the first point of contact for incoming calls to the company, providing excellent customer service and addressing inquiries in a professional manner.
- Receive and log maintenance requests from clients regarding commercial kitchen equipment, ensuring accuracy and completeness of information.
- Coordinate with the maintenance team to schedule and prioritize maintenance tasks based on urgency and availability of resources.
- Communicate effectively with clients to provide updates on the status of their maintenance requests and address any concerns or questions they may have.
- Maintain organized records of incoming calls, maintenance requests, and related documentation for reference and reporting purposes.
- Collaborate with other departments as needed to ensure seamless communication and resolution of customer issues.
- Assist with administrative tasks such as filing, data entry, and scheduling appointments as assigned by management.
**Requirements**:
- Proven experience in an administrative or customer service role, preferably in a similar industry or environment.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office Suite and experience with office equipment such as phone systems and printers.
- Ability to work independently with mínimal supervision as well as collaborate effectively within a team environment.
- Previous experience in coordinating maintenance activities or working with maintenance teams is a plus.
- High school diploma or equivalent qualification; additional certification in office administration or customer service is advantageous.
Pay: AED2,500.00 - AED4,000.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Administrative Coordinator: 1 year (preferred)
**Language**:
- arabic (preferred)
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