Salon Receptionist Supervisor
2 months ago
**This is a position at a ladies salon, all applicants must be female.**
**Key Responsibilities**:
**Client Communication**:
- Greet clients warmly and ensure they feel welcome and valued.
- Provide information about salon services, products, and pricing to clients.
**Appointment Booking**:
- Use salon booking system to schedule and manage client appointments efficiently.
- Coordinate appointments with salon staff to ensure smooth workflow.
- Follow up with clients to confirm appointments and provide reminders as necessary.
**Administrative Duties**:
- Maintain accurate records of client information, appointments, and transactions.
- Process payments using card payment machines and handle cash transactions.
- Handle retail sales of salon products and maintain inventory as needed.
**Salon Operations**:
- Ensure the reception area is clean, organized, and presentable at all times.
- Assist designated staff in maintaining cleanliness and tidiness throughout the salon.
- Monitor and replenish salon supplies as needed.
- Maintain Employee schedules & days off
- Payroll & reports
**Customer Service**:
- Address client concerns or complaints promptly and professionally.
- Act as a liaison between clients and salon staff to ensure exceptional customer service.
- Create a welcoming and hospitable atmosphere for clients.
**Qualifications and Skills**:
- Previous experience as a receptionist or in a customer service role, preferably in a salon or spa environment.
- Proficiency in using salon booking systems and card payment machines.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Punctual and reliable with a positive attitude.
- Knowledge of salon products and services is a plus.
Pay: AED3,500.00 - AED8,000.00 per month
Application Question(s):
- How soon are you able to start?
**Experience**:
- Admin: 2 years (preferred)
- Salon Booking System: 1 year (required)
- Receptionist: 2 years (preferred)
- Salon Supervisor: 2 years (preferred)
**Language**:
- English (required)
**Location**:
- Dubai (preferred)
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