Waitress/service Crew

2 weeks ago

Ajman, United Arab Emirates Zoya Health & Wellbeing Resort Full time

**Main Job Tasks, Duties and Responsibilities**
- Greet customers politely as they enter the restaurant
- Introduce self to customers
- Show customers to their tables, present menus to customers
- maintain an up-to-date working knowledge of the menu items and daily specials
- explain the menu items in terms of preparation, ingredients and presentation
- be aware of allergy information on menu items
- answer inquiries about food and beverage items on the menu and offer food suggestions
- inform customers of special items not listed on the menu
- take food and beverage orders accurately including any special requests
- check food orders with customers to ensure correctness
- input the order into POS System
- work with kitchen staff to process and expedite food orders
- pre-set table for the orders
- deliver and serve food at tables
- use established food handling and serving techniques
- ensure customers are satisfied with their food orders, beverages and service
- upsell food and beverage items throughout the meal
- monitor customer's needs and promptly handle requests
- handle customer complaints in a polite and professional manner
- maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills
- process cash and credit card payments
- Prepare to-go boxes for customers
- re-set and prepare table for customers including decorations, condiments, napkins, utensils
- maintain a clean and organized service area
- dispose of trash according to established procedures
- perform any side-work as requested
- comply with safety, health and hygiene policies and procedures

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: AED1,200.00 - AED1,400.00 per month

Ability to commute/relocate:

- Ajman: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Waitress: 1 year (preferred)

**Language**:

- English (preferred)
- Arabic or Russian (preferred)

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