Air Freight Service Quality and Customer Service

**Job Description and Qualifications** - Customer Service Officer **Req No.** - 43351BR **Employment Status** - Full Time **Organization** - Global Industrial Gases **Business Sector / Division** - MEET Industrial Gases **Region** - Middle East, Egypt, Turkey (MEET) **Country** - United Arab Emirates

Location: Abu Dhabi, United Arab Emirates (UAE) Role ID: 2023-1879 Our vision is to create a safe and sustainable world Ricardo plc is a global strategic, environmental, and engineering consulting company, listed on the London Stock Exchange. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we...

**Job Role**: Airport, Operations, Management, Office, operations **Type**: Not specified **Aircraft type**: None **Location**: United Arab Emirates **Job description**: **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Role Purpose: - Executing Customer Excellence Group strategy of being best bank in service in the UAE by managing the Quality Assurance function across the group and subsidiaries Key Accountabilities of the role - Design and implement Service Quality frameworks, policies and procedures to ensure proper and comprehensive implementation of Quality Assurance...

-الإمارات العربية المتحدة Feb 7, 2024 AED 2000 - AED 2500 Contract Full time Our client is one of the Entertainment and Leisure companies. They are now looking for a customer service to join them. **Roles & Responsibilities** - Providing introductory information to new customers - Ensuring that customers are satisfied with products or...

Answer inbound calls promptly and professionally, addressing customer inquiries, concerns, and requests with accuracy and empathy. Make outbound calls to follow up on customer inquiries, resolve issues, or provide additional information as needed. Provide accurate and timely information to customers regarding products, services, and promotions. Document...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

**UAE National ONLY **Organization Unit Purpose** The Department is Service Quality. This unit evaluates agent performance and provides consistent feedback and coaching to Outbound agents. The unit also verifies service requests, handle outbound complaints, and constantly works to monitor risks. **Job Purpose** The Quality Team Leader provides guidance...

**JOB PURPOSE** The incumbent of this role is responsible for commercial and operations and to drive sales process and productivity for freight forwarding division towards achievement of business targets across the region, product development and leading procurement. Setup third party agencies and effective management including driving operational...

-الإمارات العربية المتحدة Apr 4, 2024 AED 5000 - AED 5500 Contract Full time Our client is a leading company in** Retail **Industry. They are now looking for a **Customer Service Executive** to join them. **Roles & Responsibilities**: - Conduct and manage inbound and outbound calls and chats in a timely manner. - Identify client...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

-الإمارات العربية المتحدة Jan 9, 2023 AED 4000 - AED 5000 Contract Full time Our client is a **Retail** company. They are now looking for a **Quality Assurance Associate **to join them. **Roles & Responsibilities (Max 5 points)** - To ensure the delivery process completion within the promised time to our customers, through an...

-الإمارات العربية المتحدة Apr 25, 2023 AED 5000 - AED 5500 Contract Full time Our client is into Insurance industry. They are now looking for a Customer Service Executive to join them. **Roles & Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when...

-الإمارات العربية المتحدة Jul 18, 2023 AED 4500 - AED 5000 Contract Full time Our client is a leading **Insurance** company. They are now looking for a **Customer Service Executive** to join them. **Roles & Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts”...

-الإمارات العربية المتحدة Jul 25, 2023 AED 4000 - AED 7000 Contract Full time Our client is a** luxury Real Estate** company. They are now looking for a **Customer Service Executive** to join them. **Roles & Responsibilities**: - Attend to shoppers' and tenants' inquiries and feedback. Assist in the upkeeping of the mall. - Assist in...

-الإمارات العربية المتحدة Mar 27, 2023 AED 5500 - AED 6000 Contract Full time Our client is a Leading E-commerce Company. They are now looking for an Quality Assurance Agent to join them. Roles & Responsibilities: - To ensure the delivery process completion within the promised time to customers, through an extensive coordination with...

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** **Your Role** The main responsibilities and tasks...

**JOB PURPOSE**: - Convey global air and ocean freight operations requirement into regional & country operations - Develop, Improve and manage the global air ocean freight operations **KEY ACCOUNTABILITIES**: **Operational Systems and Procedures** **TMS Processes** - Global implementation of Process Requirements and alignment with Global Stakeholders -...