Retail Sales Assistant

1 month ago


Dubai, United Arab Emirates Organic Foods & Cafe Full time

We are looking for an experienced Retail Sales Assistant responsible for the maintenance of day to day administrative work and to align with the external market trends that will impact business decisions of the company as well as maintain salesforce to ensure our sales effectiveness.

**Job Responsibilities:

- **
- Have a strong participation in building customer confidence between warehouse and sales support.
- Observe the sales, promotions, marketing and social media activities over e-commerce platforms.
- Execute activities driven by data analytics.
- Identify strategic business partnerships and customer loyalty programs.
- Maintain business partnerships.
- Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
- Manage the service quality and customer satisfaction.
- Monitor and maintain proper functionality of the website.
- Track and report the business outcome of data-driven insights.
- Develop nurturing and positive relationships with stores outline retailers of our products and services.
- Ensure accurate Inbound split in partnership with warehouse are done set by the commercial team
- Work together with Customer Service Representatives and sales team to resolve problematic situations involving potentially disenchanted customers.
- Work hand in hand with the sales representatives to make sure orders are raised and cost is justified for delivery.
- Upsell to customers and suggest alternatives to out of stock items.
- Supervise the process from time the order is raised, picked and delivered.
- Take ownership of an LPO from the time the order is placed until it is delivered to the customer.
- Monitor and control Shelf Life Expiry Date
- Ensure cash invoices get handled in a professional manner with proof of invoice sent through accounts.
- Well versed with AI apps/ChatGPT Support.
- Ensure all invoicing processes are followed and completed like sales order entry, shipping and to ensure all LTOs are closed in a timely manner as per company policy.
- Meet and greet clients and visitors
- Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
- Prepare correspondence, reports, and materials for publications and presentations
- Maintain hard copy, update company profile and electronic filing system

**Key Requirements: -**
- Have excellent product knowledge
- Bachelor’s or an associate degree in management, administration, book keeping, material management, supply chain or any related field of study from an accredited institution.
- Should have excellent administration and advance knowledge of MS Office and ERP (Expert in Microsoft Excel).
- Strong motivational skills and team building capabilities.
- Ability to effectively manage time, resolve crises and decision making.
- Ability to efficiently coordinate workings with internal and external workers of the company.

**Job Types**: Full-time, Permanent

Pay: Up to AED5,000.00 per month

Application Question(s):

- Are you immediately available?
- Are you willing to accept the salary that we have mentioned?



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