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Vice President, Domestic Contracting Dubai and

1 month ago


Abu Dhabi, United Arab Emirates Daman Full time

Vice President, Domestic Contracting Dubai and Northern Emirates

**Role Purpose**
**Overarching duties as a Daman leader**:

- Develop/implement department strategy following Daman's strategy, set departmental and operational goals, and initiate measures to reach goals and improve overall department performance.
- Lead performance management process that evaluates progress against departmental goals
- Responsible for result-oriented management and development of people and resources, incl. the provision of strong day-to-day leadership presence involving resource allocation, monitoring, reporting, and conducting regular staff meetings.
- Foster organizational culture by establishing quality awareness and service orientation and complying with and implementing processes such as Project Management and Change Management
- Promote recruitment and development of UAE Nationals to contribute to Daman's strategic goals
- Lead the development, implementation, and adherence of policies and procedures.

**Department specific**:

- Conduct market research and provide useful insights and information regarding market competitors and customers to support business decisions.
- Manage contracting with Dubai and Northern Emirates healthcare providers to meet network targets and financial goals and build up the provider network and determine the provider mix and distribution.
- Work with appropriate internal departments to manage Dubai and Northern Emirates provider's reconciliation to meet Daman's goals.
- Lead the negotiation with Dubai and Northern Emirates providers to obtain optimum services, prices, and terms of payment.
- Evaluate needs for Dubai and Northern Emirates providers (additions/deletions) to determine the best mix and distribution of providers.
- Prepare required communications such as circulars and instructions to Dubai and Northern Emirates Providers for updates of policies and processes.
- Ensure data management functions are completed accurately and timely.
- Review/monitor statistical data regarding the performance of Dubai and Northern Emirates providers (Provider Profiling)
- Evaluate escalated complaints regarding providers to ensure proper reaction and timely resolution.
- Set plans, suggest, and implement projects to develop Dubai and Northern Emirates provider's work methods (e.g. provider manual)
- Liaise with the regulators in Dubai and Northern Emirates as required

**Key Requirements and Qualifications**
- 8+ years of related experience; 5 years of which must be in a management or supervisory position.
- 5+ years of experience in provider relations or equivalent.
- Experience working on data analysis or in data-oriented management.
- Experienced in negotiation and conducting presentations.
- Recognised coding certification is preferred.
- Bachelor's degree in any field; degree in medical or any health-related field is preferred.
- Masters' degree is a plus.

**Skills and Competencies**
- Dynamic, self-driven with strong business understanding and background.
- Strategic thinking with a strong focus on results and high-quality work.
- Very good leadership skills including people management, selection, and development skills.
- Very good command of written/spoken English; knowledge of Arabic language is an added advantage.
- Very good analytical, planning, forecasting, execution, and problem-solving skills.
- Strong level of customer service orientation and professionalism in all interactions.
- Very good communication, negotiation, and presentation skills.
- Broad knowledge of health insurance concepts.
- Experienced in managing a multi-cultural environment and promoting teamwork and knowledge sharing to achieve goals and deliverables.
- Flexibility to travel as needed.
- In-depth knowledge of claims cost and coding structure to steer the quality of coding.
- Up-to-date medical knowledge is preferred.
- Technical knowledge concerning relevant regulations and procedures

Job ID 300000274993851