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Head Waiter/waitress

1 month ago

Abu Dhabi, United Arab Emirates Independent Food Company Full time

**Job description**

**Principle Responsibilities & Position Purpose**: He / She supervises and heads (hands on) the service activities in the outlet aiming all times for the highest possible customer satisfaction.
- Works in close cooperation with the Kitchen and Stewarding as well as the outlet cashiers to ensure a smooth running operation.
- He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, up selling, etc.
- Monitor’s duty schedules for the respective team.
- Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
- Works towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times
- To adhere to rules and regulations at all times.
- To report any equipment failures/problems to the Maintenance Department.
- To pass any maintenance requests to the Maintenance Department.
- To participate in any Training/Developments schemes as recommended by senior management.
- To assist the Supervisor in any task outlined/detailed by him/her.
- To comply with any reasonable request made by management to the best of your ability.
- Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.

**Job Types**: Full-time, Permanent

**Salary**: From AED4,000.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- server: 1 year (preferred)