CRM Associate Architect

2 months ago

Dubai, United Arab Emirates Avanade Full time

.

**Role Overview**:
As a CRM Associate Architect, you will naturally have the best of both worlds as a techno-functional CRM Senior Specialist. You will play an active role partnering with the CRM team liaise with clients and support delivery teams in planning, designing, building, testing, and maintaining CRM solutions.

**Key Role Responsibilities**:
**Day-to-day you will**:
- Actively support your team's work across all phases of Avanade projects (e.g., Plan, Analyse, Design, Build and Test)
- Support in defining technical, operational, and user requirements.
- Partner effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
- Research customer issues that may be non-standard in order to offer solutions
- Supporting in designing conceptual architecture and technical solutions
- Ensure project quality meets standards through KPI identification and testing plan
- Partner effectively with cross-functional technology and design teams to ensure consistent, beneficial client interaction, and solution delivery
- Stay abreast of utilisation of resources, including those offshore to maximise efforts.
- Support in sales activities and planning as required
- Support in improvement efforts to proactively identify potential challenges to customer success and business productivity

**Key Role Skill & Capability Requirements**:
You are likely to have a techno-functional CRM background, ideally with a blend of both technical leadership and some exposure to solution architecture. You understand the nuts and bolts of CRM systems and, more importantly, you know how to connect with clients, and work collaboratively with your team to meet aligned goals. You are organized, energetic, and as comfortable in front of a board room as in front of a white board with your development team.

Technical Requirements
- Understanding of common industry standard business practices supported by CRM
- Proven experience with Microsoft Dynamics CRM, Sales and Service module will be highly regarded
- Experience working in a Software as a Service (SaaS) environment, Microsoft SQL, HTML, Microsoft ASP, Microsoft.Net, and etc.
- Basic understanding of relational database concepts desired

Non-Technical Requirements
- Excellent client management skills and the ability to work with customers to develop and manage an action plan
- Experience consulting with external clients on complex projects
- Experience working with global teams on CRM technology implementation and maintenance projects
- Experience working with offshore teams to facilitate project work
- Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
- Self-starter and able to work independently with mínimal supervision
- Proven track record supporting clients within the telecommunication sector

**Preferred Education Background**:
You are also likely to have a Bachelor's degree in a relevant field, such as Information Technology, Business Technology, or Engineering (Master's degree preferred)

**Preferred Years of Work Experience**:
You are likely to have 5 or more years of relevant work experience, including CRM

**Scope of Work**:
**Nature of Work**:
Creates and implements work plans for assigned projects, programs, and/or clients against established operational objectives; supports translation of group strategy into objectives and work plans.

**Scope of Work**:
Provides operational leadership for large-scale, strategically critical work efforts requiring significant coordination.

**Complexity**:
Complex problems that span work domains and require continual alignment to internal and external business issues to deliver expected results across groups.

**Discretion**:
Wide latitude in approach to work, including ability to reshape work plans, guided by professional best practices and domain expertise.

**Organizational Impact**:
Work efforts have significant impact on near
- and medium-term Avanade and/or client operations. If client-facing, should contribute to client-relationship and sales outcomes.

**Supervision Received**:
Works independently, with occasional validation of work efforts against strategic and operational objectives. Significant latitude in judgment & approach.

**Supervision Provided**:
Mentors and manages work efforts of more junior colleagues and team members as required by various workstreams; may formally supervise work of project teams. If managing team(s) of more junior employees full-time, then refer to the People & Business Leadership leveling criteria. Often serves as Career Advisor.

**Knowledge Applied**:
Applies advanced knowledge of learned occupation / discipline and strong business operational acumen.

About Avanade

What we offer you

Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital inn

  • CRM Solution Architect

    2 months ago

    Dubai, United Arab Emirates Avanade Full time

    Come join us As a CRM Architect, you will be a CRM thought leader with proven expertise in solution architecture working on large-scale, complex implementations. You will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions. Skills and experiences - Understanding...

  • Associate Architect

    1 month ago

    Dubai, United Arab Emirates Archibat Full time

    Back to offers list **ASSOCIATE ARCHITECT**: **14330** **Architecture & BIM** **Dubai** **Director** Published 11/21/2023

  • Associate Architect

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Maxim Recruitment Ltd Full time

    Our client, a boutique multi award winning progressive architectural practice is looking to appoint an Associate Architect - Technical to join their team.

  • Associate Architect

    1 month ago

    Dubai, United Arab Emirates Archibat Full time

    Back to offers list **ASSOCIATE ARCHITECT**: **14334** **Architecture & BIM** **Dubai** **Director** **> 100 k€** **Cooptation 300 €** Published 11/21/2023

  • Associate Architect

    2 weeks ago

    Dubai, United Arab Emirates Randstad UK Full time

    The Role We are seeking a highly skilled and creative Associate Architect to join an award winning design consultancy in Dubai, UAE. The ideal candidate will have a strong background in architecture and design, with a passion for creating innovative and sustainable spaces. As an Associate Architect, you will have the opportunity to work on a diverse range of...

  • Associate Design Architect

    1 week ago

    Dubai, United Arab Emirates GCB Agency Recruitment Full time

    Location: International, Dubai - Discipline: Architecture / Design - Job type: Permanent - Benefits: £78,000 - £94,000 per annum - Published: 2023-04-11 - Expiry date: 2023-05-23 Are you an experienced Design Architect who is looking to join a global design firm that values its employees' well-being and longevity? We are looking for a Design Architect...

  • Associate Architect

    2 weeks ago

    dubai, United Arab Emirates J&T Recruitment Ltd. Full time

    J&T Recruitment is a recruitment agency based in Dubai that specializes in hiring C Suite executives for businesses. We understand the importance of building a strong team to support the growth of budding startups. With our expertise in building exceptional teams, we can help you find the right leaders to scale your business and achieve your goals. Company...

  • CRM Associate Manager

    2 months ago

    Dubai, United Arab Emirates Bulgari S.P.A Full time

    **Position**: **Position Title: CRM & Client Development Associate Manager** **Reporting To: Omnichannel Manager** Assist the CRM team in the development, implementation, and management of customized CRM programs. This will include involving all stakeholders to a positive cycle for performance improvement and...

  • CRM Associate Manager

    2 months ago

    Dubai, United Arab Emirates Bulgari Full time

    Position **Position Title: CRM & Client Development Associate Manager** **Reporting To: Omnichannel Manager** Assist the CRM team in the development, implementation, and management of customized CRM programs. This will include involving all stakeholders to a positive cycle for performance improvement and innovation. Profile **Responsibilities** - Assist...

  • CRM Associate Manager

    2 months ago

    Dubai, United Arab Emirates Bulgari S.P.A Full time

    Company: Bulgari S.P.A - Country / Region : United Arab Emirates - City : Dubai - Business group: Watches & Jewellery - Contract type: Permanent Job - Function: Marketing - Experience required: Minimum 3 years - Reference No.: BULG07218 - Date of publication: 2023.04.25 POSITION **Position Title: CRM & Client Development Associate Manager** **Reporting...

  • Associate Architect

    2 weeks ago

    Dubai, United Arab Emirates Maxim Recruitment Ltd Full time

    Our client, a boutique multi award winning progressive architectural practice is looking to appoint an Associate Architect - Technical to join their team.

  • Architect

    2 months ago

    Dubai, United Arab Emirates Ramesh & Associate (R&A) Full time

    Immediate Hiring!! Architect Responsibility: Handle architecture design activities including concept design and design development. Be responsible for necessary coordination between various design departments such as structural, MEP, and QS. - In-depth knowledge of Authority standards (DM, Nakheel,DDA ,Trakhees, Emaar, DSO, etc.) - Immediate...

  • CRM Associate

    1 month ago

    Dubai, United Arab Emirates DFreight Full time

    DFreight, a new age logistics and supply chain company, is looking for a CRM Executive to join their dynamic team. As a CRM Executive, you will be responsible for designing and implementing CRM strategies that enhance the customer experience and build long-term relationships with clients. You will also play a critical role in providing superior customer...

  • Associate Architect

    2 weeks ago

    Dubai, United Arab Emirates Locomo EV Full time

    **Associate Technical Architect** **Location: Dubai** **Minimum Experience: 15+ Years in similar field** **Key Objectives of the role**: - To lead multiple projects - To own projects technically and financially - To provide best client relation - To control pressure - project and team performance - To coordinate architectural efforts between engineering...

  • Associate Architect Creative Design

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Maxim Recruitment Ltd Full time

    Our client, a boutique multi award winning progressive architectural practice is looking to appoint an Associate Architect - Creative Design to join their team.

  • Associate Architect Creative Design

    2 weeks ago

    Dubai, United Arab Emirates Maxim Recruitment Ltd Full time

    Our client, a boutique multi award winning progressive architectural practice is looking to appoint an Associate Architect - Creative Design to join their team.

  • Associate Design Architect

    1 week ago

    Dubai, United Arab Emirates GCB Recruitment Full time

    The Role Are you an experienced Design Architect who is looking to join a global design firm that values its employees' well-being and longevity? We are looking for a Design Architect with 10+ years’ of experience and high-level conceptual capability to join our clients as an Associate Design Architect. Our clients are an award-winning global design firm...

  • Associate Architect | Energy Jobline Dubai

    3 weeks ago

    dubai, United Arab Emirates Energy Jobline Full time

    Associate Architect | Energy Jobline DubaiEnergy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 4 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.You will play a vital role in the...

  • Associate Architect | Energy Jobline Dubai

    1 week ago

    dubai, United Arab Emirates Energy Jobline Full time

    Associate Architect | Energy Jobline DubaiEnergy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 4 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.You will play a vital role in the...

  • Associate Landscape Architect

    1 month ago

    dubai, United Arab Emirates AE Recruitment Full time

    We're working with a leading Architecture design consultancy who are looking for a Senior Landscape Architect / Associate to be based in Dubaito build a Landscape Studio within their business which is headquartered in the UK with most of their work in the Middle East Region. The business is looking to build a landscape Studio within their business, and this...