Vendor/customer Accounts Manager
1 week ago
**Role Objective & Responsibilities**
- Address any query and compliances of Key Account customers such as payment to the wrong account, or high consumption or adjustment etc. to resolve issues in a timely and efficient manner.
- Add or deduct and transfer or adjust any financial transaction required by any payee code or customer based on the related requisition form.
- Report any abnormal transactions to the Billing Support department to ensure financial output is reasonable and reliable.
- Make arrangement between the company and payee code customers such as creating special account, to facilitate the transactions and procedures of payment between the entities.
- Undertake necessary action to resolve all outstanding issues in a timely and efficient manner that related to customer’s accounts.
- Integrate appropriate OSH management into processes and culture. Ensure that staff has the knowledge to meet their responsibilities and that OSH risks are identified and controlled
- Provide OSH information, training and supervision
- Assist with the preparation of risk assessments
**Education**:
- Bachelor's (preferred)
**Experience**:
- Manager - Key Accounts (Utility): 6 years
- Occupational Safety and Health (OSH) practices: 6 years
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Vendor/Customer Accounts Manager in Call Centre: 6 years (preferred)
- Avaya - Call Management System: 6 years (preferred)
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